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Viber problem on iPhone 3G

148451 Views 166 Replies Latest reply: Jan 27, 2014 6:55 AM by mfaizanashraf RSS Branched to a new discussion.
  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Dec 25, 2012 1:38 PM (in response to kyle_bautista)

    Please note that Viber does not officially support iPhone 3 and below nor iOS4.2 and below at this stage, and this is probably the reason for the problems you're experiencing. We are planning to roll back Viber in AppStore only for iPhone3 and iOS4.2 users, so that they can use an older version of Viber, that's compatible with their phone, and we hope to complete this step as soon as possible.


    We apologize for the temporary inconvenience, and we recommend that you stay tuned for updates and news through AppStore or via our official Facebook page.

  • mt.sudip Calculating status...
    Currently Being Moderated
    Jan 5, 2013 3:51 AM (in response to sx)

    hi viber team

    i have 3g iphone mobile. i download viber 2.2.1.207 version but I have a problem regarding my iphone3g 4.2.1 i already installed viber i can call and txt other iphone user but when they are calling/texting on me i cant see anything appear in my screen (no ring heard) that i have incoming call/text but thay said my iphone3g is ringing when they call, i have only miscall when i check it, my iphone3g is already jailbreak what should I do, is there some way how to fix it? and i m using good wi-fi..! and i follow your  "how to enable viber" gudiline but i have no this kinds of options in my iphone...! plz help me 


  • mt.sudip Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2013 4:06 AM (in response to sx)

    i have 3g mobile and ios 4.2.1 ....! is this support to the viber ?  to konw for  incoming call ring in screen

  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Jan 7, 2013 11:18 AM (in response to mt.sudip)


    Please note that Viber does not officially support iPhone 3 and below nor iOS4.2 and below at this stage, and this is probably the reason for the problems you're experiencing. We are planning to roll back Viber in AppStore only for iPhone3 and iOS4.2 users, so that they can use an older version of Viber, that's compatible with their phone, and we hope to complete this step as soon as possible.


    We apologize for the temporary inconvenience, and we recommend that you stay tuned for updates and news through AppStore or via our official Facebook page.

  • zikoski Calculating status...
    Currently Being Moderated
    Jan 27, 2013 2:45 PM (in response to theViberTeam)

    When planning to roll back Viber in AppStore only for iPhone3 and iOS4.2 users, so that they can use an older version of Viber, that's compatible with their phone, and when you to complete this step as soon as possible. Please this to end as soon as possible because it is very important for me.

     

    <Email Edited by Host>

  • skyperteam Calculating status...
    Currently Being Moderated
    Jan 27, 2013 12:34 PM (in response to sx)

    WHEN THE HECK ARE YOU (THE VIBER TEAM) GOING TO DO THAT ROLL BACK,AFTER ALL IF ONCE UPON A TIME VIBER WAS COMPATIBLE FOR iPHONE 3G AND iOS 4.2.1 YOU SHOULD HAVE THE CONFIGURATION, I BELIVE THAT YOU HAVEN'T REMOVED THEM... SO WHY THE HECK IS THAT HARD TO DO THAT ROLL BACK????????????????????

  • Peraca Calculating status...
    Currently Being Moderated
    Jan 27, 2013 2:36 PM (in response to sx)

    Come Guys,

     

    By now we all know that there is not such "intention" from the viber team to roll back the old version. This is just a forum that allow us to cry and keep fake hopes alive...

    From the deepest part of my heart...Team viber, you suck!!!

     

    Atte

     

    a very dissappointed customer

  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Jan 27, 2013 11:37 PM (in response to Peraca)

    All,

     

    Rolling back the version for iPhone3 users is still on our checklist, however this move is not as easy as it may seem. We need to adapt Viber's version to iPhone 3 users, and test to make sure it works with the newer versions (meaning, that it works when using it with users with all other phones, and all other operating system versions).

     

    We never guaranteed a timeframe to do it, we merely informed our users that we plan to complete this move in the future. We apologize for any inconvenience caused, but it is important to note that Viber is certainly not the only service that is not compatible with iPhone3 (and iOS 4.1 and below).

     

    As we said, we're doing our best to finish this step as soon as we can. We'll let you know when we have news.

  • achraf1 Calculating status...
    Currently Being Moderated
    Feb 5, 2013 10:23 AM (in response to sx)

    to viber team :

    thank you for your effort ,,when you can solve this problem ,,,,,,,but can you give us a date ,,,range ......about 1-2-3-4 months ,,whatever !!!!!!   thank you

  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Feb 7, 2013 12:32 AM (in response to achraf1)

    @achraf1 -

     

    We are unfortunately not sure yet of time ranges.

    Uploading a second version of Viber specifically for users with specific phones is not such an easy task. We are looking into it these days, and when we have official news we'll publish it through our Facebook page.

  • Nandani Calculating status...
    Currently Being Moderated
    Feb 9, 2013 1:16 PM (in response to theViberTeam)

    hi

     

    I am not able to download viber on my 3G iphone because the pop up sign appears stating that it requires an update...I think the newer version of viber is not compatible with my phone ..

    i had an old version of viber installed on my phone but by mistake it got deleted... It was working fine and i was enjoying using it..

     

    pliz could you make an old version of viber available to us on  app store..

     

    hoping for a favourable reply

     

    thnx

  • Nandani Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 9, 2013 1:26 PM (in response to theViberTeam)

    we would highly apprteciate if an old version of viber is available to us on app store as soon as possible...

     

    could you tell us by when this problem can be solved??

     

    i check for this everyday on app store.. but stil nothing as such appears on app store...only the newer version is available..

     

    thnx for your kind consideration

  • nebapuhalo Calculating status...
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    Feb 9, 2013 3:27 PM (in response to sx)
  • theViberTeam Level 1 Level 1 (95 points)
    Currently Being Moderated
    Feb 10, 2013 7:40 AM (in response to nebapuhalo)

    @Nandani -

     

    Unfortunately we are not yet sure when we will be able to release an older version of Viber (for iPhone3 users) to AppStore.


    We apologize for the temporary inconvenience, and we recommend that you stay tuned for updates and news through AppStore or via our official Facebook page.

  • Wellelip Calculating status...
    Currently Being Moderated
    Apr 4, 2013 9:10 AM (in response to nebapuhalo)

    From the link http://www.2shared.com/file/Cd8YDT1w/Viber_Free_Phone_Calls_Text_Vi.html? by nebapuhalo, I installed successfully Viber v2.2.0.2962 for my iphone 3g 3.1.3 yesterday, 03-4-2013. My Iphone has Push Doctor. Now, I am checking it.

    Thanks.

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