Skip navigation

I cannot reboot to windows

322 Views 6 Replies Latest reply: Feb 7, 2013 2:54 AM by Shootist007 RSS
Robinfromphoenix Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 6, 2013 7:26 AM

I cannot boot. I tried to access bootcamp by restarting with the option key (on my iMac.) It would reboot to the chime but then not continue – I would only get the grey screen. I tried disconnecting what I could (time machine drive, external speakers) and restart; I got the same thing. Then I tried rebooting straight to windows, using the startup disk option in System Preferences. Now I am really stuck. I can’t get to either Windows or my Mac. I am stuck at the grey screen. (I'm asking from my laptop.) What should I do? 

iOS 5.1.1
  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Feb 6, 2013 7:27 AM (in response to Robinfromphoenix)

    If you are using the Apple wireless Bluetooth keyboard that is the problem. It is not activating soon enough to access the BOOT options.

     

    Connect a Wired USB keyboard to the system.

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Feb 6, 2013 10:01 AM (in response to Robinfromphoenix)

    And when you "Hold Down" (It'a not just a Press of the key) the Option key you don't get the boot menu screen?

     

     

    If that is the case, when holding down the option key at boot, then your system is faulty. Could be the keyboard or the computer. For either you need to take it to Apple and have it looked at.

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Feb 7, 2013 2:52 AM (in response to Robinfromphoenix)

    The Startup Disk Options, in Sys Preferences, does not ByPass the Computers ability to use the Option or Command keys, plus modifier keys, when the system is booting. All those are Firmware options and totally independent of any OS options. That is exactly why those Boot Option key presses work, IE to bypass the system starting from the internal hard drive or to select a specific option from the internal disk.

     

    If you tried a different keyboard and you still can't get the Option Key Boot Menu to come up then there is something wrong in the firmware.

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Feb 7, 2013 2:54 AM (in response to Shootist007)

    And WHY WAS THIS MOVED TO THE BOOT CAMP FORUM???????

     

     

    It is a Problem with the Mac Hardware.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.