Skip navigation

Can't get past "Create an Account" screen

335 Views 1 Reply Latest reply: Feb 7, 2013 4:08 AM by Barry Hemphill RSS
Bemore23 Calculating status...
Currently Being Moderated
Feb 6, 2013 11:32 AM

I just got my iMac back from the apple store and had my seagate hdd replaced. They lost my keyboard and trackpad in the process and replaced them with brand new ones. Now im stuck at the create an account screen as I cant pair the keyboard/trackpad. Any help would be greatly appreciated.

iMac, OS X Mountain Lion (10.8.2), Keyboard
  • Barry Hemphill Level 7 Level 7 (33,065 points)
    Currently Being Moderated
    Feb 7, 2013 4:08 AM (in response to Bemore23)



    Probably the fastest way to fix the problem would be to call the Apple store.




    P.S.  I could lead you through some troubleshooting steps, but they might waste yoru time.

    iMac, OS X Mountain Lion (10.8.2), 4 GB memory,DSL, Airport Express


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.