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HT2801: Apple Computers: Troubleshooting the slot-loading SuperDrive

Learn about Apple Computers: Troubleshooting the slot-loading SuperDrive

HT2801 disc won't eject

464 Views 3 Replies Latest reply: Feb 7, 2013 8:28 AM by Baby Boomer (USofA) RSS
butler9832 Calculating status...
Currently Being Moderated
Feb 7, 2013 7:01 AM

I tried to burn a disc the other day, which was unsuccessful.  The disc changer spit the disc and now won't accept any.  It makes the sound as if it is trying to eject or accept a disc even when it is not being inserted or ejected. Also, I have been trying to update the software to the current os version, but it is not allowing me to up grade.

MacBook Pro (15-inch Early 2008), Mac OS X (10.5.8)
  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    Feb 7, 2013 7:16 AM (in response to butler9832)

    Your Superdrive has failed. Your likely out of AppleCare if you had it.


    If your on 10.5.8 then you need the 10.6.3 Snow Leopard white retail disk from Apple to upgrade.


    10.5 PPC software will run on 10.6, but not on 10.7 or later versions, also you'll need more RAM too.


    Since your about to incur a huge cost on a 3 year old machine, in repair and upgrading OS X and third party software and possibly even third party hardware because of no drivers, you should possible examine your options of rather investing in a new machine instead.


    Sell the old one.


    Once that AppleCare expires all the hardware repair costs fall on you, if something breaks then it's almost always a better investment with a new machine, especially a laptop as it's portable, the keyboard is weak bubble membrane and wears out, the trackpad gets worn, dings and grime in the keys, worn out Superdrive, worn out ports, etc.


    If you get another laptop, to make it last, use external keyboards and mice, and cover the keyboard area to prevent use, spills and gunk getting into the machine, use the ports and Superdrive as minimal as possible.


    Laptops are the worst computer investment for longitivity, desktop all in ones are about medium, open hardware towers are the best.

  • Courcoul Level 6 Level 6 (11,195 points)
    Currently Being Moderated
    Feb 7, 2013 8:02 AM (in response to butler9832)

    For reference, I'm seeing the SuperDrive for that model, USED, quoted at $90. Probably cheaper to buy an external USB unit while you get around to replacing the rest of the hardware that goes around the drive...


    More info: 0+Optical+Drive+Replacement/669/1

  • Baby Boomer (USofA) Level 9 Level 9 (55,540 points)
    Currently Being Moderated
    Feb 7, 2013 8:28 AM (in response to butler9832)

    Another help source (if you haven't already done so).


    Go to your OS Help Menu.  In the search field type dvd

    Click on all the troubleshooting topics & Support Articles that pertain to  your issue.  You can also do the same in Disk Utility.  Open same up.

    At the bottom left of the window, click on the purple button w/the "?" in the middle. This will bring up the Help Menu.




    Try a different brand.  Top forum favorites





    Taiyo Yuden




    Taiyo Yuden


    Make sure the DVDs are not dirty, smudged and/or scratched.  How to Handle and Clean CD and DVD Discs


    Cures for an uncooperative CD/DVD drive


    Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs.





    Troubleshooting Mac OS X installation from CD or DVD















    MacBook Pro, Mac OS X (10.6.8), Original MBP (2/2008)


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