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Why is censoring of app reviews allowed?

251 Views 1 Reply Latest reply: Feb 7, 2013 11:37 AM by g_wolfman RSS
Terry P Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 7, 2013 11:05 AM

It seems to be increasingly common in the App Store to find that reviews are not published. The latest one I've just come across is 40d (4 On Demand). The summary graph for the current version shows a 2+ rating from 23 reviews, 11 of which are 1 ratings. Yet no actual review text is displayed. I wrote a review (and gave the app a 1 rating) about 10 hours ago but it's not displayed.

 

Does anyone know Apple's policy about reviews and censorship by developers please?

 

--

Terry, UK

  • g_wolfman Level 4 Level 4 (1,110 points)
    Currently Being Moderated
    Feb 7, 2013 11:37 AM (in response to Terry P)

    Don't know.  But I've seen lot's of poor reviews of apps, so I highly doubt that any outright censorship of poor reviews is ongoing.

     

    It's possible that reviews are mdoerated (eg, for profanity), which causes a delay in the publishing of the review.  And I'm don't think reviews stay published if the version of the app cahnges (you have to specifically select an "all versions" view to see old reviews).

     

    And finally, there is a difference between ratings and reviews.  The summary graphs show ratings, but not everyone who rates an app leaves a review.  It's quite common for there to be far more ratings than reviews, by an order of magnitude, in some cases.

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