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3G Issue IOS 6.1 - Iphone 5

111804 Views 386 Replies Latest reply: Dec 30, 2013 6:53 PM by xfajegalutanx RSS Branched to a new discussion.
  • faris97 Calculating status...
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    Feb 6, 2013 11:50 PM (in response to marvin8788)

    With Pleasure.. here you go..

     

    http://www.apple.com/feedback/iphone.html

     

    please select Bug Report.. if possible the Subject.. make it more direct.. iOS 6.1 3G Issue.. I use the same subject.. so that it can attention from the Apple Engineer Team.

  • faris97 Level 1 Level 1 (0 points)
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    Feb 6, 2013 11:52 PM (in response to fl4m1ngh0m3r)

    Here You go..

     

    http://www.apple.com/feedback/iphone.html

     

    filed the complain as Bug Report.. if possible make the subject more direct.. iOS 6.1 3G Issue..

     

    hope it will get attention from Apple...

  • fl4m1ngh0m3r Calculating status...
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    Feb 7, 2013 12:54 AM (in response to faris97)

    Thank you, that's what I recommended and also did before, but got no response since then.

  • Moris Level 1 Level 1 (0 points)
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    Feb 7, 2013 2:18 AM (in response to matipizarro)

    matipizarro wrote:

     

    Apple install a profile in my iPhone 5 to check de problems with the 3G. I Talk with Apple California and they are testing my iPhone to look for the problem, they know that there are a couple of iPhone with the same problem and they are looking for the solution... They call me again on friday...

     

    From what I read, I'd say that there are a couple of hundreds (or thousands) of iPhone with the same problem, and I hope that Apple is aware of this!

     

    Anyway, got the problem, sent the bug report .

     

     

    --

  • shane.hybrid Calculating status...
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    Feb 7, 2013 4:19 AM (in response to nath.02.28)

    i have the same problem in my iPhone 5 plz fix this

  • datoyahoo Calculating status...
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    Feb 7, 2013 4:36 AM (in response to nath.02.28)

    hi everybody, i tried to set the carier from "auto" to "manual", so far ok to use, if coverage only 2g then mean i have no network, only work with 3G coverage.

  • Gerrykins Level 1 Level 1 (0 points)
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    Feb 7, 2013 8:39 AM (in response to nath.02.28)

    I have since managed to sort mine out - when the phone was updated it wiped out the network settings.

     

    I was able to reset them by manually putting the information in:

     

    Settings - General - Cellular - Cellular Data Network and then I put in the correct details for APN, username and Password in the relevant sections and now it works OK.

     

    Hopefully it will work for others too

  • PinWei Calculating status...
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    Feb 7, 2013 8:42 AM (in response to faris97)

    Same here in Malaysia using Maxis plan. Stuck at Edge n cant connect to 3G aft updating ios6.1!

  • Titi397 Calculating status...
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    Feb 7, 2013 9:27 AM (in response to nath.02.28)

    Same problem in Argentina under Claro carrier.

     

    I've tried those manual settings (manually selecting carrier, turning on and off airplane mode, etc) and though they work, when I turn the 3G off it won't connect ever again, unless I do all the process again.

     

    So, I managed to create manually the APN profile for my carrier through a website in which you can access using Safari on the iPhone, and sets all de data automatically on it and installs the carrier profile. But not even that way I'm able to get my 3G connection working once or ever.

     

    I've restored it from zero uploading my backup afterwards, restored it again with no backup, restored network settings, and none of it worked either.

     

    Here I am, with an iPhone 5, one of the most amazing phones on the market........... with no 3G connection.

  • jagdeepgaba Level 1 Level 1 (0 points)
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    Feb 7, 2013 9:27 AM (in response to nath.02.28)

    Facing same problem in India on Airtel network

  • matipizarro Calculating status...
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    Feb 7, 2013 9:33 AM (in response to Titi397)

    Titi397 no se si leiste mi mensaje mas arriba, tambien soy de argentina, de movistar y desde iOS 6.1 no me anda mas el 3G. Estoy ayudando a Apple California a solucionar este problema, instalaron un perfil en mi telefono que se llama TelephonyDiagnostics debugging y estan controlando todos los registros de la telefonia de mi iPhone 5, el porcentaje de los que tenemos este problema es chico, por eso este bug no sale en ningun lado ni en ningun blog de Apple... Pero quedense tranquilos que Apple esta buscando cual es el problema que esta ocasionando esto.

  • matipizarro Level 1 Level 1 (0 points)
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    Feb 7, 2013 9:37 AM (in response to Moris)

    Yes there are thousands but there is 1% of the total of iOS devices with this problem. But Apple know about this problem, tomorrow the engineer who called me yesterday is going to tell me what he observed in my iPhone and I'm going to tell us here.

     

    (Sorry my english it's no so good haha)

  • fl4m1ngh0m3r Level 1 Level 1 (0 points)
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    Feb 7, 2013 11:13 AM (in response to nath.02.28)

    My carrier here in Austria (Hutchison 3G) confirmed a couple of hours ago that there is a major problem with iOS 6.1 and the 3G connection. Apple is aware of the issue and they are already working with the carrier to solve the problem. I will give you an update as soon as I hear something from my carrier.

  • Titi397 Level 1 Level 1 (0 points)
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    Feb 7, 2013 11:31 AM (in response to matipizarro)

    Mati y como hiciste para instalarle ese perfil o que te lo instalen? Lo hiciste vos o te contactaste con alguien?? Me gustaría instalarlo en el mio tambien, todo sea para que lo solucionen de una buena vez. Es cualquier cosa tener semejante telefono sin 3G, ultimamente las actualizaciones siempre vienen dejando que desear, solucionan una y descomponen otra...

  • Nathair Calculating status...
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    Feb 7, 2013 12:19 PM (in response to nath.02.28)

    Россия.Проблемы с 3G,очень долго ищет сеть,чаще не подключается к 3G вобще,оператор МТС

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