Skip navigation

Update Wiped out my music

307 Views 4 Replies Latest reply: Feb 7, 2013 7:18 PM by Nucmedlid RSS
albian Calculating status...
Currently Being Moderated
Feb 7, 2013 12:32 PM

Updated my Itunes to the latest one.  After that all my Music won't play anymore. There is an exclamation point that appears on each songs.

Please help i need my music back.

thanks

Windows 7
  • diesel vdub Level 7 Level 7 (20,675 points)
    Currently Being Moderated
    Feb 7, 2013 1:20 PM (in response to albian)

    The exclamation point simply indicates that the media is not where iTunes expects it to be.

     

    Did you or someone move or delete the actual media files?

  • diesel vdub Level 7 Level 7 (20,675 points)
    Currently Being Moderated
    Feb 7, 2013 4:53 PM (in response to albian)

    Updates do not delete files.

     

    Regardless, use the backup of the computer to put everything back.

  • Nucmedlid Calculating status...
    Currently Being Moderated
    Feb 7, 2013 7:18 PM (in response to diesel vdub)

    I had the same thing happen.  I updated and now can't play music I have purchased off of iTunes or music I have downloaded from cd's.  I have spent 2 hours talking to Apple support and they couldnt fix it or tell me how or why it happened.  So I am just plain screwed by iTunes.  I will not be buying anymore music from them.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.