2 Replies Latest reply: Feb 7, 2013 1:19 PM by Fraser1000
Fraser1000 Level 1 Level 1 (0 points)

Hi there, hope this is a simple one! got office installed on my user account, no problems at all, but when i switch to my wife's user acccount and try and open the office docs in the Applications folder they keep coming up with an error reprt as below:-

 

 

Microsoft Error Reporting log version: 2.0

 

 

Error Signature:

Exception: EXC_CRASH (SIGTRAP)

Date/Time: 2013-02-06 21:14:30 +0000

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Version: 14.3.0.121105

Crashed Module Name: merp

Crashed Module Version: 2.2.4.121105

Crashed Module Offset: 0x00003782

Blame Module Name: MicrosoftSetupUI

Blame Module Version: 14.3.0.121105

Blame Module Offset: 0x00008a1d

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0

 

 

plus a whole load of other stuff.

 

this is for all the office apps, word, excel and powerpoint.

 

 

Any tips?

 

It's doing my head in!!!


iMac, Mac OS X (10.7.5)