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Gift Audiobook Media Files Missing after iPhone sync

146 Views 0 Replies Latest reply: Feb 7, 2013 4:10 PM by BlueSpinnaker RSS
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Feb 7, 2013 4:10 PM

Hi All


I recently received an Audiobook as a gift, I happily redeemed this into my iTunes 11 and synced it onto my iPhone. So far so good.


However when I returned to iTunes, the audiobook appears to exist but if I try to play it, iTunes it says it cannot find the media files and invites me to locate them myself. I cannot find them either. However the book is still there on my iPhone. The purchase shows as a gift in my account but being an Audiobook I can't re-download. All this took place before the next TimeMachine cycle so there is no backup except on the phone.


Any ideas how I recover from this error condition?


Many thanks

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.5)


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