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iMessage isnt working

703 Views 15 Replies Latest reply: Feb 12, 2013 8:36 PM by rubyjunes RSS
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elle.xoxoxo Calculating status...
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Feb 7, 2013 2:49 PM

All of a sudden my iMessage stopped working, when i go onto settings then messages it just says waiting for activation. What do i do?

iPhone 4, iOS 6.1
  • Ocean20 Level 6 Level 6 (12,275 points)
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    Feb 7, 2013 2:51 PM (in response to elle.xoxoxo)

    Are you able to send international texts because to activate imessage the phone needs to be able to do that

  • StephPDX Level 1 Level 1 (0 points)
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    Feb 7, 2013 3:14 PM (in response to Ocean20)

    Mine stopped working too.  It has worked fine for months, now it doesn't.  I don't get it.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)
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    Feb 7, 2013 3:40 PM (in response to Ocean20)

    Ocean20 wrote:

     

    Are you able to send international texts because to activate imessage the phone needs to be able to do that

    Where on earth did you come up with that bit of information?  That is completely inaccurate.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)
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    Feb 7, 2013 3:44 PM (in response to StephPDX)

    StephPDX wrote:

     

    Mine stopped working too.  It has worked fine for months, now it doesn't.  I don't get it.

    iMessage is working fine here, and the system status indicates green lights:

    http://www.apple.com/support/systemstatus/

     

    Did you toggle iMessage off, or are you out of 3G/ LTE range with no Wi-Fi?

  • Ocean20 Level 6 Level 6 (12,275 points)
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    Feb 7, 2013 3:56 PM (in response to rockmyplimsoul)

    Dont be so quick to criticise and check your facts.  If you search the forum you will see that this has been mentioned many times.  Also in http://support.apple.com/kb/TS4268 you will see that SMS messaging is required to activate imessage.  Just read under the heading "additional information" a quick search of google will also tell you this.  Looking at http://bit.ly/VKoWN1 and read the fourth hit

  • StephPDX Level 1 Level 1 (0 points)
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    Feb 7, 2013 4:07 PM (in response to rockmyplimsoul)

    rockmyplimsoul,

     

    Yes.  I turned it off, back on, off again, rebooted the phone (twice!).  It just hangs and hangs and hangs. I will always perform multiple tests before I come here.  I see your link that shows it is operating "normally" but for me, its not working.  It has always worked before so this is new for me.

  • Ocean20 Level 6 Level 6 (12,275 points)
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    Feb 7, 2013 4:12 PM (in response to rockmyplimsoul)

    Why dont you read  http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-facetim e-imessage-set-up-use-and-troubleshooting/

     

     

    Under the hood, the iPhone actually uses hidden SMS messages to register your phone number with the FaceTime and iMessage networks; depending on your carrier, these SMS messages will either be free or disclosed as charged against your SMS plan. On initial setup, the iPhone transmits an SMS message to Apple’s servers and awaits a confirmation message back to confirm that the phone number has successfully been registered. This procedure allows FaceTime and iMessage to be seamlessly configured to use your phone number with no user intervention required while also authenticating your phone number. Note that this registration process is the only way that a phone number can be assigned to FaceTime or iMessage.

     

     

    That should enlighten you

  • Ocean20 Level 6 Level 6 (12,275 points)
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    Feb 7, 2013 4:25 PM (in response to rockmyplimsoul)

    If I were you I would change my slogan to I think therefor iplod

  • rockmyplimsoul Level 5 Level 5 (5,375 points)
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    Feb 7, 2013 4:27 PM (in response to Ocean20)

    Nice try, I know that SMS is part of iMessage for iPhones, but nowhere in any of the sources you pointed to mention needing to be able to send international texts.  That's the part that I was commenting on.

  • Ocean20 Level 6 Level 6 (12,275 points)
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    Feb 7, 2013 4:29 PM (in response to rockmyplimsoul)

    Try reading harder and you will find it in a google search.  I guess you didn't read "

    Why dont you read  http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-facetim e-imessage-set-up-use-and-troubleshooting/

     

     

    Under the hood, the iPhone actually uses hidden SMS messages to register your phone number with the FaceTime and iMessage networks; depending on your carrier, these SMS messages will either be free or disclosed as charged against your SMS plan. On initial setup, the iPhone transmits an SMS message to Apple’s servers and awaits a confirmation message back to confirm that the phone number has successfully been registered. This procedure allows FaceTime and iMessage to be seamlessly configured to use your phone number with no user intervention required while also authenticating your phone number. Note that this registration process is the only way that a phone number can be assigned to FaceTime or iMessage."

     

     

    In case you have trouble reading I have highlighted it for you

  • rockmyplimsoul Level 5 Level 5 (5,375 points)
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    Feb 7, 2013 4:32 PM (in response to Ocean20)

    Strike two.  Apple has servers all around the world with supported carriers linked in, no need for sending an SMS internationally.  Try again?

  • Ocean20 Level 6 Level 6 (12,275 points)
  • rockmyplimsoul Level 5 Level 5 (5,375 points)
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    Feb 7, 2013 4:43 PM (in response to Ocean20)

    Stubborn? Nah, just not up on all-things Aussie.  I had no idea you poor sods had to text the UK just to kick start iMessage.  Touche, I have been corrected. 

     

    So is this only to activate iMessage?  If so, why would it work and then quit working as it did for the first two posters.  Surely you don't need an international text plan to support each iMessage, please tell me Apple hasn't screwed you that badly!

  • Ocean20 Level 6 Level 6 (12,275 points)
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    Feb 7, 2013 5:36 PM (in response to rockmyplimsoul)

    International SMS required elsewhere to (https://discussions.apple.com/thread/3376038?start=255&tstart=0) it depends on where you are and what server apple uses to activate. It only needs to be done once unless of course reset the phone or turn iMessage off and back on.  If you want to activate iMessage on wifi iPad with no cellular then the verification process is done by email because of course no SMS can be sent by such an iPad.

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