Skip navigation

TS3694: Resolve specific iTunes update and restore errors

Learn about Resolve specific iTunes update and restore errors

TS3694 ERROR 1015

840 Views 4 Replies Latest reply: Mar 27, 2013 1:48 AM by richard dodin RSS Branched to a new discussion.
boutebicha Calculating status...
Currently Being Moderated
Oct 20, 2012 2:14 PM

ERROR 1015

iPhone 3G, Windows 7, ERROR 1015
  • seanlanahan Calculating status...
    Currently Being Moderated
    Oct 20, 2012 2:32 PM (in response to boutebicha)

    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

    TS3694

  • Dahura52 Calculating status...
    Currently Being Moderated
    Feb 8, 2013 2:56 AM (in response to seanlanahan)

    Hi, and how do you solve the issue? Thanx

  • Roanne Bullock Calculating status...
    Currently Being Moderated
    Mar 17, 2013 12:31 AM (in response to boutebicha)

    So, how to fix this cos my device is already locked up. only shows "itunes".

  • richard dodin Calculating status...
    Currently Being Moderated
    Mar 27, 2013 1:48 AM (in response to boutebicha)

    yes

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.