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WiFi connection problem

181 Views 3 Replies Latest reply: Feb 8, 2013 7:14 AM by Ralph Landry1 RSS
jball321 Calculating status...
Currently Being Moderated
Feb 8, 2013 6:44 AM

My iPad will not connect to my home wifi.  I know that the password is correct.  I have tried resetting the network settings but that did not work.

iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 6.0.1
  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Feb 8, 2013 6:48 AM (in response to jball321)

    Have you tried the simple solutins first such as soft reset of the iPad by holding the power and home buttons until the apple logo appears (ignore the red slider) and the iPad restarts?  Next up would be the Troubleshooting article.

  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Feb 8, 2013 7:14 AM (in response to jball321)

    When you did the network reset, did you shutdown the router, that is disconnect power so it was actually down and not in standby mode?  You have to then sequentially reattach devices, but that is another issue.

     

    Does your iPad connect to other wireless networks?  Is the home network the only one it will not connect with?  If others are also a problem a visit to the Apple store genius bar is in order.  If it attaches to other networks then there is an issue with the router and the way it is implementing the IEEE protocols for wireless.

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