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No iCloud option

1691 Views 11 Replies Latest reply: Feb 23, 2014 3:56 PM by Derek Currie RSS
Michael Sullivan Level 1 Level 1 (55 points)
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Feb 8, 2013 7:19 AM

MacBook with 10.7.5, updated Pages and Numbers, Document option clicked in iCloud settings but I don't get a MOVE TO option under File and no iCloud option when you open either program on the Mac.  Any idea why?

  • VikingOSX Level 5 Level 5 (4,665 points)
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    Feb 8, 2013 7:47 AM (in response to Michael Sullivan)

    On your MacBook, you need to be signed into iCloud in System Preferences, in addition to checking Documents & Data. When you do that, Pages will present an open dialog pane with a menubar that appears as below:


    Screen Shot 2013-02-08 at 10.33.01 AM.png

    Click on iCloud and you are in business.


    As for your File > Move To... missing from your Pages menu, you may have looked at the File menu of a different active application, because Move To... is built into the Pages application. It isn't a feature enabled with the option key or setting. There is another access model for Move To... and it resides as a ▾ behind the filename of the current Pages document title. Clicking that symbol in Pages drops down a menu as below:


    Screen Shot 2013-02-08 at 10.40.55 AM.png

    And, the initial Pages open dialog, with iCloud selected, shows your documents on iCloud. You can drag a document off that panel to your desktop and it will be deleted from iCloud, or you can use the option key while dragging and it will be copied. You can drag and drop documents that Pages can process from your local drive onto that Pages iCloud open window and they will be copied up to iCloud.

  • Jerrold Green1 Level 7 Level 7 (28,120 points)
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    Feb 8, 2013 8:01 AM (in response to Michael Sullivan)

    Move to..., and much of the iCloud functionality, came with the Mountain Lion upgrade.



  • Jerrold Green1 Level 7 Level 7 (28,120 points)
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    Feb 8, 2013 10:02 AM (in response to Michael Sullivan)

    Michael Sullivan wrote:


    This is a Lion machine, but they say Lion got the iCloud integration in 10.7.4, it is 10.7.5.


    "They" may not be quite right on this point. You will find ML a good upgrade.



  • Jerrold Green1 Level 7 Level 7 (28,120 points)
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    Feb 8, 2013 10:31 AM (in response to Michael Sullivan)



    That could be a problem. For MacBooks, this is the listed requirement for ML:


    "MacBook (Late 2008 Aluminum, or Early 2009 or newer"


    You may have to live with the less convenient iCloud access via Safari if you don't have what you need in Lion.



  • Derek Currie Level 1 Level 1 (90 points)
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    May 14, 2013 6:34 AM (in response to Michael Sullivan)

    I'm afraid I have the answer. Apple has been downright terrible making iCloud functionality clear for OS X Lion users. After bashing around for something, anything to help, I finally found this:


    iCloud System Requirements:



    Down near the bottom of the page you'll find this obscure footnote:

    * Note: Although you can use iOS 5 and OS X Lion as noted above, you will not be able to take advantage of some iCloud features, such as Shared Photo Streams, iCloud Tabs, Find My iPhone Lost Mode, Documents in the Cloud for iWork, and Find My Friends location-based alerts.


    This is indeed the case. All of the above listed OS X features (iWork being of interest in this case) are OBLIVIOUS of iCloud. You can't use it. You'll find other iCloud aware apps in 10.8.x are also iCloud oblivious in 10.7.5. Example: TextEdit. I've also been trying to use the one iCloud enabling app I could find that is 'supposed' to work with 10.7.5, that being iClouDrive. After having to turn off Gatekeeper to set up iClouDrive, I then found that it simply will not and cannot work on 10.7.5 despite assertions to the contrary from its young developer, Sebastian.


    IOW: iCloud support on 10.7.5 is a meagre, minimal amount. All you really get is syncing of Mail, iCal, Address Book, Safari bookmarks, Notes and all the iTunes features. That's about it. Forget about syncing documents. You can't. Forget about all the kewl tools for enabling iCloud to do stuff Apple neglected. You can't. Forget about trying to set up your own sync folder inside 'Mobile Documents'. All you'll create is a nonfunctional mess.


    This is extremely disappointing! But that's what Apple has handed us with OS X 10.7 Lion, one of my least favorite versions of OS X since cruddy old 10.0 and 10.1. If you haven't got the hardware to update to OS X 10.8 Mountain Lion, you're stuck with 10.7.5 as the end of the line. I don't foresee any further 10.7 updates, beyond security updates and major bug patches. No further iCloud functionality is in Lion's future.




    Message was edited by: Derek Currie


    <Edited By Host>

  • TeamMetz Calculating status...
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    Oct 14, 2013 1:34 PM (in response to Derek Currie)

    Agreed. iClouDrive does NOT work on 10.7.5

  • Rob RS125R Calculating status...
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    Oct 30, 2013 5:17 PM (in response to Michael Sullivan)

    I can offer these observations and explanations alothough I am NOT a tech expert, so I amy not be using all the correct terminology.


    There is a workaround of sorts for OS X 10.7.5 but it may not give you the result your seeking.


    In OS X 10.7.2, Apple allowed the ubiquity process (the process that lets iCloud syncng do its thing) to run all the time. This allowed people to use the Mobile Documents folder as a sort of Dropbox-style file sync using iCloud.  WIth OS X 10.7.5, Apple modified the ubd plist file to stop this "open availability" of iCloud for syncing.  Apps designed to work with OS X 10.7.5 can sync using iCloud becasue they call on the udb process to run.


    This is where you can find the plist file referenced above:


    ubd plist file.png

    The key to keeping the ubd process running at all times and ensuring files go to iCloud is to change a couple values.  Specifically, change KeepAlive and RunAtLoad to YES.  Save the plist, restart yout computer and you are good to go.  You can run Activity Monitor to see that ubd is running under the Process Name column.  Google this and you will find discussions abut this behavior.


    Now the catch.  Lion doesn't save iWork files to iCloud (via this ubd sync method) in a manner that is consistent (i.e., file format) with iOS devices and Mountain Lion-based computers.  Apple got closer with Mountain Lion and iOS 6 and, actually, not fully until Mavericks and iOS 7.  Again, Google this topic and you will find discussions.


    Now, if you upload/download iWork files from Lion via the iCloud website (as Apple instructs) then those files will sync with your other qualifying iOS devices and OS X computers just fine.  And you can download iWork files from (that were auto sync'd by iOS 6/7 or Mountain Lion devices) to your Lion machine without any format problem.


    In the end, then, this workaround doesn't solve the iWork sync issue for OS X 10.7.5 but it will allow you to use the Mobile Documents with syncing with apps like iClouDrive and others that cannot call on the ubd process to run.


    I hope this helps.  Feel free to offer comments or corrections.

  • jazger Calculating status...
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    Feb 23, 2014 12:33 PM (in response to Rob RS125R)

    Truely dissapointing. I purchased my last macbook two and a half years ago, and would hope it would be fully functional with the cloud. This is not the type of customer service I have come to expect. I am now using Dropbox to save, store and sync.


    Bad on you Apple.

  • Derek Currie Level 1 Level 1 (90 points)
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    Feb 23, 2014 3:56 PM (in response to jazger)

    I purchased my last macbook two and a half years ago

    I don't understand. MacBooks going back to Late 2008 are compatible with OS X 10.9 Mavericks. Mavericks is a free update via the Mac App Store. Mavericks has full iCloud functionality, such as it is.


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