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Mail is buggy... At least mine is...

365 Views 10 Replies Latest reply: Feb 8, 2013 12:26 PM by mynameismyname RSS
mynameismyname Level 1 Level 1 (5 points)
Currently Being Moderated
Feb 7, 2013 2:48 PM

I just lately upgraded from a 7-year old G5 PPC (Leopard 10.5.8) to a new iMac with Mountain Lion 10.8.2.

 

My Mail program has been quite buggy in past years, doing some strange stuff.  When moving to the iMac I went thru Migration.  I now find my Mail program STILL buggy...

 

Like:

 

1.  I type an email message, and when trying to edit it by cutting a word (or a sentence) and pasting it at the END OF A PARAGRAPH -- I FIND IT PASTED ABOVE THE PARAGRAPH, and it will consistently do so...

 

2.  Unlike the "Classic Layout" the new Mail can list the emails on the left column., free the main window to see each email in its entirety. Nice.  Problem is, Mail is not stable, and too often the list on the left, instead of showing who the emails are FROM, sorted by date, it shows MY NAME, repeating down the list (which is not very helpful, to say the least...)... I have to click the "Sort by..." header again and again to change the sorting to from-to-date to get the list right, until next time when I see my name listed down again...

 

My suspicion is, when performing the Migration, the Mac migrated also some "old stuff" that causes my Mail program to misbehave... And the question is WHAT FILES SHOULD I DELETE THAT WOULD MAKE MAIL WORK AS IT SHOULD, WITHOUT LOSING ANY OF MY ESSENTIAL DATA?

 

Thanks....

iMac, OS X Mountain Lion (10.8.2), 27", 8 GB Ram
  • Linc Davis Level 10 Level 10 (107,825 points)
    Currently Being Moderated
    Feb 7, 2013 3:57 PM (in response to mynameismyname)

    Back up all data.

    1. Triple-click the line below to select it:
      
    ~/Library/Mail/Bundles
      
    Right-click or control-click the highlighted line and select

    Services Open

    from the contextual menu. A folder may open, or you may get an error message that the item can't be found. Either result is normal. If the folder does open and has contents, move the contents to the Desktop. Relaunch Mail and test. If there's no change, put the contents of the folder back and quit Mail again.

    2. Repeat with this line:

    /Library/Mail/Bundles

    This time you may be prompted for your login password when you remove the items. Make sure they're removed from the folder and not just copied to the Desktop. If necessary, copy them first and then move the originals to the Trash.

  • Linc Davis Level 10 Level 10 (107,825 points)
    Currently Being Moderated
    Feb 7, 2013 5:29 PM (in response to mynameismyname)

    When you say back up all data, which data you mean by that?

     

    I mean exactly that: all data (that you intend to keep.) You can't make any changes to, or even use, a computer safely unless your data is backed up.

     

    I found my SpamSieve.mailbundle

     

    OK, then follow the instructions above.

     

    I did the 2nd search and got a message saying "the operation can't be completed because the item can't be found."

     

    Normal, as I wrote above. No action needed.

  • Linc Davis Level 10 Level 10 (107,825 points)
    Currently Being Moderated
    Feb 7, 2013 6:05 PM (in response to mynameismyname)

    Until you have a complete, current backup, I can't recommend making any changes to your configuration. I don't give that kind of advice on this site.

  • Linc Davis Level 10 Level 10 (107,825 points)
    Currently Being Moderated
    Feb 8, 2013 7:15 AM (in response to mynameismyname)

    After removing the mailbundle and relaunching Mail, do you still have the original problem?

  • Linc Davis Level 10 Level 10 (107,825 points)
    Currently Being Moderated
    Feb 8, 2013 10:20 AM (in response to mynameismyname)

    If you want to continue using "SpamSieve," put it back where it was without changing it. It's not causing this problem.

    Please follow these directions to delete the Mail "sandbox" folder.

    Back up all data.

    Triple-click the line below to select it, then copy it to the Clipboard (command-C):

    ~/Library/Containers/com.apple.mail

    Quit Mail.

    In the Finder, select

    Go Go to Folder

    from the menu bar. Paste into the box that opens (command-V), then press return. A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected foldernot just its contents — to the Desktop. Leave the Finder window open for now.

    Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.

    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

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