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how to reset ipod touch when frozen on apple logo

232 Views 1 Reply Latest reply: Feb 8, 2013 1:02 PM by Pizza98704 RSS
alonzo ken Calculating status...
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Feb 8, 2013 12:58 PM

hello
i was upgrading to ios 6.1 on my ipod touch 4 g when it frozen
but my my power button and home not working.
is there anyway using me computer i can fix this

how to reset ipod touch when frozen on apple logo
with the problem i have


thank you for your help.

iPod touch, iOS 5.0.1, was ugrading to 6.1
  • Pizza98704 Level 1 Level 1 (95 points)

    Hello,

     

    I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.

     

    • Plug into your computer
    • Go to ITunes
    • Click on your Device
    • Click on Summary tab
    • Click on Restore

     

    Hope that helps!

    If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)

     

    Cheers!

    Pizza98704

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