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Can't get 4G with iPhone 5

11122 Views 5 Replies Latest reply: Feb 10, 2013 6:05 PM by synthantithesis RSS
DennisG Level 5 Level 5 (6,455 points)
Currently Being Moderated
Feb 8, 2013 3:55 PM

I'm at a loss to figure this out.  I live in Seattle and often travel to major cities like Los Angeles and New York.  In none of these places have I ever gotten 4G service, despite the fact that Sprint services these cities.  Is this some kind of setting that I'm missing ... or what?  I'd sure like to be able to use all of the phone's capabilities that I paid for.

iMac, Mac OS X (10.6.8), iPhone 5
  • JimHdk Level 7 Level 7 (21,750 points)
    Currently Being Moderated
    Feb 8, 2013 4:00 PM (in response to DennisG)

    If by 4G you mean LTE make sure that in Settings > General > Cellular that you have Enable LTE set to ON.


    Also check with Sprint to make sure that your phone is properly enabled for this service.

  • synthantithesis Level 1 Level 1 (105 points)
    Currently Being Moderated
    Feb 8, 2013 6:13 PM (in response to DennisG)

    Sprint's 4G was based originally on WiMAX, not LTE, and their LTE coverage is still pretty minimal. Since the iPhone is an LTE phone and not a WiMAX phone, you may have to wait until Sprint brings LTE to those areas. They're currently aggresively expanding, though, so no worries! Sprint's coverage map will show the difference between the two.

  • synthantithesis Level 1 Level 1 (105 points)
    Currently Being Moderated
    Feb 10, 2013 6:05 PM (in response to DennisG)

    Hahaha, yeah their coverage areas of choice are a little perplexing, but they're racing to catch up with Verizon, so it's only a matter of time.


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