0 Replies Latest reply: Feb 8, 2013 8:31 PM by scrap_chic
scrap_chic Level 1 Level 1 (0 points)

I downloaded a movie rental on iTunes and it appeared in my library.  When I double-clicked the thumbnail to start the movie, the screen went black. The movie never started.  When I went back to the iTunes store, I tried watching a clip or movie trailer.  I was able to watch many trailers and clips, but no luck with getting my movie to play. Does anyone know why this happened and if I can "return" my rental and receive a refund? Thank you.


iMac, OS X Mountain Lion (10.8.2), iTunes 11.0.1