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TA20551: Mac OS X 10.1: Question Mark Appears in Dock

Learn about Mac OS X 10.1: Question Mark Appears in Dock

TA20551 i lost my information after following these steps,how can i restore?(mbp 10.6.6)

142 Views 1 Reply Latest reply: Feb 9, 2013 12:15 AM by mende1 RSS
mikeandcat Calculating status...
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Feb 9, 2013 12:13 AM

I installed that silly microsofts' office as a requirement for work and as a convienance for myself. So one day I opened  macbook pro and went to use the word program but voila'.. when i clicked it did not open rather, a Question mark appeared. This also happened with powerpoint,outlook and excell.


Anyone have any similar issues? anyone?

MacBook Pro, iOS 6.0.2
  • mende1 Level 10 Level 10 (89,480 points)

    Welcome to the Apple Support Communities


    Office applications have disappeared from your Mac.


    First, check if they are still on your computer. Open Finder, select Applications on the sidebar, open the Office folder and check if Word, PowerPoint, Outlook and Excel are here. If they are here, drag them to the Dock and delete the old icons.


    To delete icons from the Dock, right-click them and select Options > Remove from Dock, or just drag them off the Dock.


    If they aren't there, reinstall Microsoft Office. Also, open  > Software Update and install the most recent Snow Leopard version, Mac OS X 10.6.8


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