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HT4485: Mac App Store: How to resume interrupted downloads

Learn about Mac App Store: How to resume interrupted downloads

HT4485 Was downloading an app from the app store and the download froze at 177k of 300+ Meg program.  Computer and App store think it has been installed but it hasn't. Any suggestions?

227 Views 4 Replies Latest reply: Feb 10, 2013 9:30 AM by maximusmedia RSS
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Feb 9, 2013 12:47 AM

Download issues.  Following purchase of Pages, download began and froze at 177k. Waited and waited and nothg esle ever came even though internet connectin was good. Progress windows showed "installing" for 20 minutes but nothing changed.  After 20 minutes I eventaully did a disc repair and restart.  Signed back on and DMG file was still incomplete (177kbytes) and App store says it has been installed.  When I try to download again it asks for a serial number I do not yet have. Any suggestions?  I was going to buy Word since I like it better but decided to give Pages one more try. This is not a good start to say the least, considering I need to to complete a project for a client in the next six hours.  A very unhappy camper sitting here right now.

 

Any help would be apprcuate since Apple has left the building...

App store download issue, OS X Mountain Lion (10.8.2)

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