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my srean is unresponsive

153 Views 1 Reply Latest reply: Feb 9, 2013 3:26 AM by lllaass RSS
mattydalt Calculating status...
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Feb 9, 2013 2:13 AM

Hi I need some help with my ipod, my screan is unresopnsive, I have tried the resolutions that apple recoment to no avail,

iPod touch, iOS 4.3.1
  • lllaass Level 10 Level 10 (134,960 points)
    Currently Being Moderated
    Feb 9, 2013 3:26 AM (in response to mattydalt)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar          

     

    For the future. Saying "I have tried the resolutions that apple recoment to no avail," provides use with zero information as to what you tried.

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