Currently Being ModeratedFeb 9, 2013 5:21 AM (in response to Sarah AM)
If it has been disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212.
Unfortunately, you must restore it in iTunes on your computer. There is no way to retrieve a forgotten pass lock code.
You will need to restore your device from the same computer that you most recently synced to, and restore the device. See - http://support.apple.com/kb/HT1414.
Currently Being ModeratedFeb 9, 2013 5:22 AM (in response to Sarah AM)
Sarah AM wrote:
... I can't enter the password because the touch screen is not working anymore. ...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...
Currently Being ModeratedFeb 9, 2013 5:29 AM (in response to KarenSelena)
I didnt even enter the passcode because the screen isnt even working. I need to enter the passcode on my iphone if i want to back it up but my problem is i cant enter it because the touch screen stopped working. Is there's anyway to enter my password through my computer???
Currently Being ModeratedFeb 9, 2013 5:31 AM (in response to Sarah AM)
Nope. The Apple Retail Store mayyyyyyyyyy, possibly be able to do it with their equipment, but there is no way for you to if the touch screen won't respond.