Currently Being ModeratedFeb 8, 2013 9:02 PM (in response to mickhutch)
You'll need to contact Apple suppport. Nobody here can help you with this.
Currently Being ModeratedFeb 9, 2013 5:09 AM (in response to mickhutch)
copy the registration details from the purchase email from Apple then paste it into the required fields.
You need the correct registered to and the registration code information
This information must be exact, the full name like Mr H Smith must be completed.