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Bluetooth on Macbook Pro

411 Views 3 Replies Latest reply: Feb 9, 2013 8:21 AM by Barry Hemphill RSS
RosieThomson Calculating status...
Currently Being Moderated
Feb 8, 2013 4:23 AM

My new Macbook Pro has bluetooth.  My phone also has it and has worked with my daughters laptop.  When i try to connect my phone gives the following message " Service not supported by other device" (my new Mac).  Any help please?

MacBook Pro
  • Barry Hemphill Level 7 Level 7 (33,085 points)
    Currently Being Moderated
    Feb 8, 2013 12:40 PM (in response to RosieThomson)

    Hello:

     

    Does the Bluetooth icon show on the Macbook Pro?

     

    In any event, try resetting the SMC.

     

    Barry

    iMac, OS X Mountain Lion (10.8.2), 4 GB memory,DSL, Airport Express
  • Barry Hemphill Level 7 Level 7 (33,085 points)
    Currently Being Moderated
    Feb 9, 2013 8:21 AM (in response to RosieThomson)

    Hi:

     

    I am glad things are OK now! 

     

    For future reference, resetting the SMC (system management controller) occasionally fixes odd problems - including missing Bluetooth.  The instructions are in a knowledge base article in the web site.  There is no need to do it now, however, since everything seems to be fine!

     

    Barry

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