Currently Being ModeratedAug 22, 2012 5:08 PM (in response to RRFS)
yes - not sure how this works...if you can see my original post there are a lot of details in there. If you can't...
nutshell: the keyboard works on a different iMac
a different keyboard works on this/the involved iMac
I tried to create a different user and the keyboard still does not work so it is computer-wide
I also removed the keyboard from the computer (using the +/- symbols and disconnecting and then repairing it. The problem remained
Thanks for any help. It's crazy that the keyboard is fine and the computer is fine but together, there's the problem.
Currently Being ModeratedAug 22, 2012 7:04 PM (in response to 123pleasehelpme)
You can try restarting in Safe Mode, this will clear some caches it's possible one is corrupt. If that doesn't work try another keyboard with the computer it may be the keyboard itself.
Currently Being ModeratedAug 22, 2012 7:24 PM (in response to rkaufmann87)
I will try the safe mode restart and let you know. In the meantime...the keyboard is perfectly fine on a different iMac and a different keyboard is fine on this/the involved iMac. They are fine separately but together have the issue. (reminder: a new user account was created/tried and it had the problem, too)
Question: with the resets (SMC & PRAM) and safe mode restart...what can go wrong? Can it have a negative thing happen to the computer?
Currently Being ModeratedAug 22, 2012 8:45 PM (in response to rkaufmann87)
But the keyboard is perfect - fine - working normal when used with a different computer.
(I can't just use it on that different computer long term - it wasn't mine. Borrowed it just to troubleshoot things so I need to figure this out somehow)
Something goes wrong when the keyboard and that computer are together. So I can say 100% that the keyboard is working just not with that computer.
Thanks and please keep trying. I really need someone to help b/c I ran out of ideas long ago.
Currently Being ModeratedAug 27, 2012 7:44 PM (in response to 123pleasehelpme)
Since no one had an answer for the problem...one last plea:
Can anyone explain how to reset the computer settings for the keyboard back to the original/factory settings? (for keyboard ONLY - not the entire computer)
Of course, any new suggestions re: the actual problem are always welcome
Currently Being ModeratedFeb 1, 2013 5:07 PM (in response to noonedog)
Noonedog, so sorry to hear you are having the same annoying issue. I finally ran out of troubleshooting ideas/suggestions and went to the support bar at the apple store. Told them all the symptoms and troubleshooting I did and the end result...buying a new keyboard. I went with the wired version - hoping they have less issues (I've heard from many more people with similar keyboard problems like you and I had and they all had the wireless version). I hope some of the troubleshooting steps I took along the way might help you. If not, you'll likely be getting a new keyboard, as well. Good luck!!!
Currently Being ModeratedFeb 9, 2013 8:53 AM (in response to 123pleasehelpme)
I'm having a similar issue. When I hit the sapce bar, I get a space and a slash; when I hit 0 the keyboard shuts down; delete maxes out the volume and Tab also activates esc. I've reset the PRAM, created another user, erase keyboard preferences and nothing worked. I still haven't tried the keyboard on another mac or a new keyboard. That's my next step, but I was wondering if there's any way to reset the keyboard.
Any help would be appreciated.
Thanks and tchau!