TS2771: iPod touch: Hardware troubleshootingLearn about iPod touch: Hardware troubleshooting
Currently Being ModeratedFeb 9, 2013 8:29 AM (in response to shengheng88)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
If defective, Apple will replace it with a refurbished one if one is available.
Currently Being ModeratedFeb 9, 2013 8:58 AM (in response to lllaass)
step all i try it.but still same.your mean is if got refurbish until will replace refurbish one
Currently Being ModeratedFeb 9, 2013 9:12 AM (in response to shengheng88)
If you purchased a new iPod Apple will replace it under your warranty with a refurbished one if a refurbished one is available. If a refurbished one is not available then you will get a new one.