1 2 3 4 Previous Next 53 Replies Latest reply: Mar 12, 2014 6:54 AM by Csound1
Rupertswife Level 1 Level 1 (0 points)

My iMac is telling me the computer is already associated with an Apple ID, and since it is my husbands, I can not access my library even though I am logged into MY Apple ID on my User Login. It's telling me I can not access my iCloud purchases for 86 more days, and after that my husband will not be able to access his for 90 days.

 

What gives?


iMac (27-inch Mid 2011), iOS 6
  • 1. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    Beuler? =) ANY advice would be appreciated!

  • 2. Re: Multiple Apple ID's One iMac
    GregMac1213 Level 2 Level 2 (250 points)

    This is just a stab in the dark, but have you made sure that your Apple ID is associated with your user login?

     

    It's in System Preferences > Users & Groups. When you click your user name, is your Apple ID listed under your Full name?

  • 3. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    Thank you for replying....I just checked, and yes. It does show my Apple ID with my user login.....

  • 4. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    More to the story...

     

    I have 4 of 5 allowed decives associated with my ID - so that's not it.

    My Apple ID IS associated wtih my User Login for this computer - so that's not it.

    When I go to 'Manage Devices' in iTunes, I can see my iPhone and my work computer (windows PC) ARE associated with my Apple ID, but not this iMac, and there's no option to add it.

     

     

    HELP!!!! =)

  • 5. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    And in a related note- if I have 4 of 5 devices associated with my ID, why did only two show up? They should be my iPad and this iMac....or possibly my old work computer.....but they are not showing either.

     

    Everything was fine until we upgraded to the new iTunes.....REALLY wish we hadn't done that now.

  • 6. Re: Multiple Apple ID's One iMac
    GregMac1213 Level 2 Level 2 (250 points)

    In iTunes, click the Store menu and make sure you have options to Sign Out and View My Apple ID. If you have a Sign In option instead, click it and sign into iTunes using your Apple ID.

     

    If that doesn't help, click Authorize this Computer under the Store menu. Does that do anything?

  • 7. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    I was just on my way over here to reply....

     

    The issue is an Apple Proprietary one. The message I received was correct. You can not have two Apple IDs associated with the same computer with reguard to accessing your iCloud purchases. The Apple ID associated with the computer can only be changed every 90 days even though different iTunes accounts can be linked to each persons User ID when logging into the computer. Purchases made on other devices and stored in the iCloud are unaccessable to everyone but the person who's Apple ID is associated with the computer itself.

     

    Apple has made it impossible for two people to use a computer to access purchases made iTunes unless they are using the same Apple ID account.

     

    Bad form, Apple. Bad form.

  • 8. Re: Multiple Apple ID's One iMac
    Csound1 Level 8 Level 8 (35,430 points)

    Rupertswife wrote:

     

    I was just on my way over here to reply....

     

    The issue is an Apple Proprietary one. The message I received was correct. You can not have two Apple IDs associated with the same computer with reguard to accessing your iCloud purchases. The Apple ID associated with the computer can only be changed every 90 days even though different iTunes accounts can be linked to each persons User ID when logging into the computer. Purchases made on other devices and stored in the iCloud are unaccessable to everyone but the person who's Apple ID is associated with the computer itself.

     

    Apple has made it impossible for two people to use a computer to access purchases made iTunes unless they are using the same Apple ID account.

     

    Bad form, Apple. Bad form.

    And that of course is incorrect. iTunes ID's are not tied to any computer, you can login to iTunes using any valid ID you wish to.

     

    The best way is to have 2 user accounts on one computer, that way each user can have their own 'stuff' independent of the other.

  • 9. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    The issue is not the iTunes account, but the individual Apple ID's. They are two different things as I found out. We DO have two user ID's as well as two iTune accounts. Both of which are associated with the appropriate person/login. As genuinely politely as I know how to be, my husband's Apple ID is associated with the computer and, per Apple phone support, that can only be changed once every 90 days.

     

    The Apple ID that is associated with the computer is the only one who can access purchases made on a different device and stored in the iCloud.

    G

    I know you are annoyed with me because I came across impolite in a different thread by expressing my frustration about the situation, but that doesn't make me wrong. I called Apple support directly. They were nice enough not to charge me the ticket charge, and the gentleman who helped me admited it was a frustrating issue for many who had multiple users on one computer.

     

    I am sure you are much more knowledgable about the Apple brand and trouble shooting than I am, but this IS the answer in regards to multiple Apple IDs on one computer. It WILL prevent anyone not using that Apple ID from accessing an iCloud account that is linked to a different Apple ID regardless of the iTunes account associated with the user logged in.

     

    Have a great day. Truly.

  • 10. Re: Multiple Apple ID's One iMac
    Csound1 Level 8 Level 8 (35,430 points)

    I'm sorry but your misunderstanding runs deep here.

     

    The Apple ID is associated with a user account, not a computer, (believe it or not I share an iMac with my delightful 'other half' and am doing exactly what you want to do)

     

    Associate each user with the appropriate account, that is all you need to do. iTunes is entirely separate and can use either, or none, makes no difference.

  • 11. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    Then I'm genuinely happy for you, and you should call Apple support to correct them. =)

  • 12. Re: Multiple Apple ID's One iMac
    Csound1 Level 8 Level 8 (35,430 points)

    No need to, everything works just fine for me, hope you get there eventually.

     

    But consider this, if the ID is tied to the computer and not the account how would you ever move it to another computer when required?

     

    Have a really nice weekend.

  • 13. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    Explain this.....If you can tell me how you'll be my hero....When I try to access a song I purchased Thursday in iTunes on my work computer and am trying to download onto my home computer through the iCloud, this is the message I get.....

     

    This computer is already associated with an Apple ID.

     

    You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 86 days.

     

    When iTunes is open, my iTunes account name is verified (I even logged out and logged back in to be sure), my content is visible, but only what was loaded, or purchased ON THIS computer is accessable to listen to or download. I am logged in under my User ID for the computer and when I go to Users and Groups it is my Apple ID that is associated with my login. Both I and my husband are Admins....

     

    No other Apple ID's have EVER been used on this computer save mine and my husbands and we've been using the same ones since we purchased our first Apple product.

     

    This message drew and immediate, "Ah, yes, that is correct." from the Support person I talked to....He walked m throught all the settings you've mentioned, and everything was correctly set up for us to have two users on one computer with separate iTunes accounts. That's why I was told the iTunes accounts don't matter, it's the Apple ID associated with the computer itself that prevents the downloads....per the message copied above.

     

    ?????

  • 14. Re: Multiple Apple ID's One iMac
    Rupertswife Level 1 Level 1 (0 points)

    And another note...when I go to the iTunes store, this computer is authorized on my account.

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