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black screen imac osx 10.6.8 has happened twice in last week

804 Views 11 Replies Latest reply: Feb 10, 2013 2:09 PM by BDAqua RSS
charles broken arrow Calculating status...
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Feb 7, 2013 6:32 PM

would appreciate any help in resolving this issue.  It is random but seems to happen when using safari

computer just goes to black screen keyboard and mouse are dead.

have used disk utilities recently for repair disk and repair permissions.  Have not tried to reinstall snowleopard as the instructions don't make sense to me.

iMac, Mac OS X (10.6.8)

iMac, Mac OS X (10.6.8)
  • BDAqua Level 10 Level 10 (114,705 points)

    Hi,

     

    Open console in Applications>Utilities, check the system log for the date/time of the last problem  & the Startup right after that for clues.

     

    Maybe search for...

     

    shutdown

  • BDAqua Level 10 Level 10 (114,705 points)

    Well, I was hopuing for something like shtdown cause & a number, this could be it but not enough info to tell.

  • BDAqua Level 10 Level 10 (114,705 points)

    Great, in Finder navigate to...

     

    /System/Library/StartupItems

     

    What is there if anything?

     


  • BDAqua Level 10 Level 10 (114,705 points)

    Hmmm, that's what I expected, as the log tells us it can't find it either.

     

    We could try creating that folder & make the rights in Get Info window to Owner = system R&W, Group = whell RO, Others = RO

     

    Or we could reinstall the OS.

  • BDAqua Level 10 Level 10 (114,705 points)

    Reinstall might be better, no telling what else is missing.

  • BDAqua Level 10 Level 10 (114,705 points)

    No, you should not lose any of your files by reinstalling, just DO NOT choose Erase & Install.

     

    I only find directions for Erase, so not linking to that!

     

    But basically just boot from the Install Disc then Install.

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