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cannot load gift card

139 Views 1 Reply Latest reply: Feb 9, 2013 10:15 AM by lllaass RSS
tad213 Calculating status...
Currently Being Moderated
Feb 9, 2013 10:13 AM

Go to itunes, go to redeem, try to enter code and ipod resets half way through then retry.  any suggestions?

iPod touch
  • lllaass Level 10 Level 10 (135,425 points)
    Currently Being Moderated
    Feb 9, 2013 10:15 AM (in response to tad213)

    Try:

    - Redeeming on a computer

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Go to Settings>Store (or iTunes and App store depending upon iOS version) and sing out and sign back in

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

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