1 2 Previous Next 26 Replies Latest reply: Jun 20, 2014 7:45 PM by Shiniquiet
G3gator Level 2 Level 2 (155 points)

I'm going to try where others have failed. Can anyone explain how to sync an iPhone or iPad with Outlook Notes? A number of people have posed this problem here and most got no response. A few got a suggestion that did not work for me (or apparently them as well).

 

I am able to sync Calender and Contacts with no problem, but no longer Notes. At one time (before iOS 6 or iTunes something?) I was able to sync my phone and Outlook. I have tried any number of setting combinations but all to no avail. FWIW, my notes between my iPhone and IPad Mini with no problem.

 

If someone could solve this problem, they would earn the eternal gratitude of a number of frustrated people.

 

George


iPhone 5, Windows 7
  • 1. Re: Syncing Outlook Notes
    sberman Level 7 Level 7 (24,500 points)

    Check the "Unable to sync notes with Outlook" area here:

    iOS: Syncing Notes

  • 2. Re: Syncing Outlook Notes
    cheonweb Level 4 Level 4 (3,440 points)

    Notes in Outlook are under Mail  section, not Notes section.

    Did you looked in Mail section?

  • 3. Re: Syncing Outlook Notes
    G3gator Level 2 Level 2 (155 points)

    sberman, Thanks, but no cigar for me.

     

    George

  • 4. Re: Syncing Outlook Notes
    G3gator Level 2 Level 2 (155 points)

    Cheonweb, Thanks. I looked in Outlook Mail folders and found no notes. FWIW, I have lots of notes in the Note section, but they no longer sync with my phone or pad.

     

    George

  • 5. Re: Syncing Outlook Notes
    G3gator Level 2 Level 2 (155 points)

    Sberman and Cheonweb,

     

    Are you able to sync notes between Outlook and an iPhone? If so, what settings do you have in each place?

     

    George

  • 6. Re: Syncing Outlook Notes
    cheonweb Level 4 Level 4 (3,440 points)

    Did you ever create the iCloud mail account by turning ON "Mail" in your iPhone iCloud settings?

  • 7. Re: Syncing Outlook Notes
    G3gator Level 2 Level 2 (155 points)

    Yes, I have everything turned on in Settings > iCloud.

     

    George

  • 8. Re: Syncing Outlook Notes
    G3gator Level 2 Level 2 (155 points)

    P.S. - My iPhone and iPad sync fine. It is either of these devices and Outlook on my computer that aren't talking.

     

    George

  • 9. Re: Syncing Outlook Notes
    sberman Level 7 Level 7 (24,500 points)

    No, sorry, I don't personally use Outlook notes.  I rely on iCloud.

     

    Just trying to lend a helping hand based on what I've read.

  • 10. Re: Syncing Outlook Notes
    cheonweb Level 4 Level 4 (3,440 points)

    G3gator wrote:

     

    Sberman and Cheonweb,

     

    Are you able to sync notes between Outlook and an iPhone? If so, what settings do you have in each place?

     

    George

    Yes i'm.

    Just turned ON Notes in iCloud settings in my iPhone,

    checked "Mail, Contacts, Calendars and tasks with Outlook" in the iCloud Control Panel for Windows.

    I don't remember if i was doing this manual but i have my Apple ID as a mail account in the Outlook.

     

    Clipboard01.jpg

     

    Clipboard03.jpg

  • 11. Re: Syncing Outlook Notes
    G3gator Level 2 Level 2 (155 points)

    chenoweb, Thanks for all your help. Unfortunately, I must have some setting somewhere wrong. I still can't get Notes to sync.

     

    George

  • 12. Re: Syncing Outlook Notes
    Clint494 Level 1 Level 1 (0 points)

    This is a late response, but I had this same problem and just figured out how to fix it (at least, on my device).

     

    Open iTunes, connect device

    Select device (iPod Touch 4, for me)

    Select the "Info" tab along the top of the device column (far right)

    Scroll about 2/3 of the way down and you should (hopefully) see an "Other" option that allows you to select sync notes with Outlook.

     

    I have my Outlook synced with my hotmail, so I couldn't figure out why everything else was syncing except the notes - it's because everything was syncing directly from my hotmail (not Outlook), but Outlook notes don't go to hotmail, so they weren't syncing.  Hope that helps.Screen Shot.jpg

  • 13. Re: Syncing Outlook Notes
    wpernstrom Level 1 Level 1 (0 points)

    I have struggled with this problem too!  I finally fixed it today.  I turned off notes on my iPhone in the iCloud settings.  Then I plugged my iPhone into my PC and went to the Info tab on my iTunes iPhone sync.  Finally, it offerred a check box to "sync notes with Outlook".  Prior to that, it only informed me that my notes were being synced over the air. Now I guess that my notes will not be synced with iCloud (over the air), but my Outlook notes and my iPhone are finally synced with regards to notes.  I hope this helps... 

  • 14. Re: Syncing Outlook Notes
    yamaseta Level 1 Level 1 (0 points)

    wpernstrom has the correct answer. I was having the same problem as G3gator, didn't have an option in iTunes to sync notes with outlook. Here's what I did:

     

    Closed iTunes

    On my iPhone went to Settings > iCloud

    Turned Notes to Off (this stops notes from being synced with iCloud)

    Re-opened iTunes

    Connected my iPhone

    Under my iPhone I chose the 'Info' Tab

    Now I have the option to sync Notes with Outlook

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