6 Replies Latest reply: Feb 10, 2013 8:38 AM by Philly_Phan
anowak11 Level 1 Level 1 (0 points)

My ipad screen freezes either horizontally or vertically and I can't ever get it to turn back. Anyone know how to fix this?


iPad 2, iOS 5.1
  • 1. Re: My ipad freezes and the screen won't rotate, how do I fix it?
    Philly_Phan Level 6 Level 6 (11,695 points)

    Try a system reset.  It cures many ills and it's quick, easy and harmless...

    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

     

    Also be advised that there is a screen lock function but it's been a disaster since Apple decided to pacify the whiners.  Check it out here.

    http://support.apple.com/kb/HT4085

     

    In case you're wondering, here is the history.  Originally, the mechanical switch affected only the rotation lock and the mute was a software switch elsewhere.  In IOS-3, it was changed to be the mute switch and the rotation lock became a software switch.  This was done to ensure consistency among IOS devices.  Unfortunately, a large quantity of users complained loudly, alleging that they turned the rotation lock on and off several times every hour and the convenience of the mechanical switch is essential.  In IOS-4, Apple bowed to the whiners and made the switch function selectable and now we're stuck with a mess.

  • 2. Re: My ipad freezes and the screen won't rotate, how do I fix it?
    anowak11 Level 1 Level 1 (0 points)

    Thanks for the info, I have tried the system reset multiple times with no success. It will work for a minute and then do the same thing.

  • 3. Re: My ipad freezes and the screen won't rotate, how do I fix it?
    Philly_Phan Level 6 Level 6 (11,695 points)

    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

     

    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • 4. Re: My ipad freezes and the screen won't rotate, how do I fix it?
    anowak11 Level 1 Level 1 (0 points)

    I will try that tonight and see what happens.

  • 5. Re: My ipad freezes and the screen won't rotate, how do I fix it?
    kadrian Level 1 Level 1 (0 points)

    Philly_Phan I need help. My ipad is frozen. This just happened when I was thing to reset my ipad. Then when it was turnig back on it freezes when it is loading and it is not moving from that spot. Can you please hepl me.

  • 6. Re: My ipad freezes and the screen won't rotate, how do I fix it?
    Philly_Phan Level 6 Level 6 (11,695 points)

    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

     

    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.