Skip navigation

Syncing Outlook Notes

25920 Views 24 Replies Latest reply: Feb 6, 2014 10:07 AM by PC Pete Ltd RSS
1 2 Previous Next
G3gator Level 1 Level 1 (135 points)
Currently Being Moderated
Feb 9, 2013 1:34 PM

I'm going to try where others have failed. Can anyone explain how to sync an iPhone or iPad with Outlook Notes? A number of people have posed this problem here and most got no response. A few got a suggestion that did not work for me (or apparently them as well).


I am able to sync Calender and Contacts with no problem, but no longer Notes. At one time (before iOS 6 or iTunes something?) I was able to sync my phone and Outlook. I have tried any number of setting combinations but all to no avail. FWIW, my notes between my iPhone and IPad Mini with no problem.


If someone could solve this problem, they would earn the eternal gratitude of a number of frustrated people.



iPhone 5, Windows 7
  • sberman Level 7 Level 7 (23,705 points)
    Currently Being Moderated
    Feb 9, 2013 1:36 PM (in response to G3gator)

    Check the "Unable to sync notes with Outlook" area here:

    iOS: Syncing Notes

  • cheonweb Level 4 Level 4 (3,440 points)
    Currently Being Moderated
    Feb 9, 2013 1:47 PM (in response to G3gator)

    Notes in Outlook are under Mail  section, not Notes section.

    Did you looked in Mail section?

  • cheonweb Level 4 Level 4 (3,440 points)
    Currently Being Moderated
    Feb 9, 2013 1:58 PM (in response to G3gator)

    Did you ever create the iCloud mail account by turning ON "Mail" in your iPhone iCloud settings?

  • sberman Level 7 Level 7 (23,705 points)
    Currently Being Moderated
    Feb 9, 2013 2:04 PM (in response to G3gator)

    No, sorry, I don't personally use Outlook notes.  I rely on iCloud.


    Just trying to lend a helping hand based on what I've read.

  • cheonweb Level 4 Level 4 (3,440 points)
    Currently Being Moderated
    Feb 9, 2013 2:13 PM (in response to G3gator)

    G3gator wrote:


    Sberman and Cheonweb,


    Are you able to sync notes between Outlook and an iPhone? If so, what settings do you have in each place?



    Yes i'm.

    Just turned ON Notes in iCloud settings in my iPhone,

    checked "Mail, Contacts, Calendars and tasks with Outlook" in the iCloud Control Panel for Windows.

    I don't remember if i was doing this manual but i have my Apple ID as a mail account in the Outlook.





  • Clint494 Calculating status...
    Currently Being Moderated
    Jun 10, 2013 3:43 PM (in response to G3gator)

    This is a late response, but I had this same problem and just figured out how to fix it (at least, on my device).


    Open iTunes, connect device

    Select device (iPod Touch 4, for me)

    Select the "Info" tab along the top of the device column (far right)

    Scroll about 2/3 of the way down and you should (hopefully) see an "Other" option that allows you to select sync notes with Outlook.


    I have my Outlook synced with my hotmail, so I couldn't figure out why everything else was syncing except the notes - it's because everything was syncing directly from my hotmail (not Outlook), but Outlook notes don't go to hotmail, so they weren't syncing.  Hope that helps.Screen Shot.jpg

  • wpernstrom Calculating status...
    Currently Being Moderated
    Jul 19, 2013 12:38 PM (in response to G3gator)

    I have struggled with this problem too!  I finally fixed it today.  I turned off notes on my iPhone in the iCloud settings.  Then I plugged my iPhone into my PC and went to the Info tab on my iTunes iPhone sync.  Finally, it offerred a check box to "sync notes with Outlook".  Prior to that, it only informed me that my notes were being synced over the air. Now I guess that my notes will not be synced with iCloud (over the air), but my Outlook notes and my iPhone are finally synced with regards to notes.  I hope this helps... 

  • yamaseta Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 4, 2013 6:28 PM (in response to G3gator)

    wpernstrom has the correct answer. I was having the same problem as G3gator, didn't have an option in iTunes to sync notes with outlook. Here's what I did:


    Closed iTunes

    On my iPhone went to Settings > iCloud

    Turned Notes to Off (this stops notes from being synced with iCloud)

    Re-opened iTunes

    Connected my iPhone

    Under my iPhone I chose the 'Info' Tab

    Now I have the option to sync Notes with Outlook

1 2 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.