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HT1212: iOS: Forgotten passcode or device disabled after entering wrong passcode

Learn about iOS: Forgotten passcode or device disabled after entering wrong passcode

HT1212 iphone 4 disabled forgot passcode

353 Views 1 Reply Latest reply: Feb 9, 2013 8:25 PM by ckuan RSS
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Feb 9, 2013 8:16 PM

My iPhone 4 is disable and I've forgotten my passcode.  I logged into my iTunes account but I can not backup or restore because I can't remember my passcode. I'm trying not to do a hard reset because I don't want to loose my pictures and videos. Please help?

iPhone 4, iOS 6.0.1

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