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Boot Camp 5.0 downloading support software

16138 Views 3 Replies Latest reply: Feb 10, 2013 4:17 AM by Govardhana Reddy RSS
Jimmy Lomeli 1987 Level 1 Level 1 (0 points)
Currently Being Moderated
Aug 21, 2012 11:15 AM

I just bought a 2012 Macbook Air (i7) and installed windows 7.


Every time I try to download windows support software from boot camp the same error appears saying that the server is not abailable or something like that, this happens after a long wait.


Is the software for 2012 MBA already abailable? What should I do to get the drivers if this does not work?

MacBook Air, OS X Mountain Lion
  • The hatter Level 9 Level 9 (58,600 points)
    Currently Being Moderated
    Aug 21, 2012 12:12 PM (in response to Jimmy Lomeli 1987)
    The download of Support Software for Windows is as close to broken while still working some of the time for some people (
    Boot Camp 4.0, OS X Lion: Frequently asked question

    create a Windows support software (drivers) CD or USB storage media


    Boot in Safe Mode and try to download the Windows Support Software again.


    Then follow these tips:

    Advanced Network: Proxy Settings, I uncheck "Auto Proxy detection" and make sure you have the interface you use selected and none others.


    "Go into System Preferences - Network - Advanced - Proxies  Uncheck "Auto Proxy Discovery", click OK, Apply"


    After Unchecking "Auto Proxy Discovery" I also had to Uncheck "Use Passive FTP Mode (PASV)" and then Restart Boot Camp Assistant.


    odiggy's comment and tried restarting Boot Camp Assistant. That did the trick, even though the Auto Proxy Discovery checkbox ended up the same as it started.  Windows support software is now downloading...  if you're downloading to an external drive make sure there's a least 1 GB of free space because the WindowsSupport folder is around 700 MB and presumably will grow with time.

    Also, Change Domain Name Servers to OpenDNS IP address servers - that should be at the router firewall rather than the OS but may be in both for some people. You may be using the defaults your ISP uses, save those if you want, and try these:



    Make sure you are not using LittleSnitch or Symantec (probably other 3rd party firewall)


    From the FYI Dept:


    There is a known bug with the upgraded CPU under Windows today. Turbo Boost is disabled under Windows on the 3667U, although it's fully functional under OS X. Apple is aware of the problem and I'd expect a fix at some point, but there's no indication of when.


    This one may have been fixed:

    2012 MacBook Air plagued by audio noise with Apple's Thunderbolt display


    MacBook Air and MacBook Pro Update 1.0 (76.64 MB)

    This update fixes an issue that can lead to increased CPU power consumption, and it improves compatibility with some USB devices.


    Products Affected:

    MacBook Air (11-inch/13-inch, Mid 2012), MacBook Pro (13-inch, 15-inch, Mid 2012), MacBook Pro (Retina, Mid 2012)


    Mac Pro, Windows 8 Preview x64 3.2GHz
  • Govardhana Reddy Calculating status...
    Currently Being Moderated
    Feb 10, 2013 4:17 AM (in response to Jimmy Lomeli 1987)

    Yes,For me After installing windows8 wifi and other drivers didn't work properly.


    Then I tried to install the required drivers from Boot Camp,while downloading it throwed me error after sometime.I tried for couple of times and finally it worked.It is really a pain if you are having low Network Speed


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