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App updates not showing in App Store

48353 Views 129 Replies Latest reply: Dec 17, 2013 11:45 PM by vernes RSS Branched to a new discussion.
  • iMajik Calculating status...
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    Feb 3, 2013 12:02 AM (in response to Moog1337)

    Mine isn't jailbroken.  Stock original 100%.  And my Updates tab still hasnt shown up.  Ive rebooted, powered off, hard resets... everything short of wipe and restore.

     

    However, today it fell in the toilet.  :/  Not kidding.  So... for now its in a bowl of rice.  We'll see what happens in a few days.  Hopefully my aging Otter Box kept it from getting too messed up... 

  • hmretka Calculating status...
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    Feb 4, 2013 9:39 PM (in response to mrbofus)

    Also have this problem.

     

    iPhone 4S running on 6.1.

     

    Happened to get a new (refurbished) iPhone yesterday and when setting it up loaded 6.1 - I had not updated 6.1 on my previous 4S before trading it in due to other problems. Since setting up this new phone, I was able to go to the App Store and download one app from the 'Not on this Phone' section. I then synched the rest of my apps through iTunes and after that have just been getting a blank screen at the 'Updates' tab of the App Store.

     

    I was able to search each of my apps to figure out which ones needed updating and got them all updated and the badge went away, but it still just shows a blank screen under the 'Updates' tab.

  • Chstamps Calculating status...
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    Feb 4, 2013 11:25 PM (in response to mrbofus)

    Experiencing the same issue. Boo hoo

  • GTGeek88 Level 1 Level 1 (0 points)
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    Feb 6, 2013 5:26 PM (in response to Moog1337)

    Moog1337 wrote:

     

    bumping this thread!!

     

    how do we get apple's attention on this matter?

     

    I love that. How do we get Apple's attention? I think the main answer is that you don't. Very little of anything gets their attention. Apple knows it all - they don't need us. They have a gold mine of information in these forums, but when do you ever see someone from Apple here? The answer is about as close to never as you can get.

     

    I have this problem, too, on my 4S running iOS 6.1. The App Store badge reports (tonight) 2 updates, but when I go into the Updates tab, it just sits there with a blank screen and the spinning circle telling me nothing and eventually seems to quit looking and still I have a blank screen. Not "all apps are up to date" - it's totally blank. Sometimes quitting the App Store and all other apps completely - force quitting - helps out, but why should we have to do this? Why has this been going on and why can't Apple address this? Answer: Apple works hard to maintain their image by - almost always - not admitting mistakes and ignoring problems - they might be working on a fix, but they don't talk about it.

     

    I'm not an Apple fanboy (or anybody's fanboy). Fanboys don't help a company, they hurt it. I want my device to work and if it doesn't I want Apple (or whoever) to fix it. If they continue to rest on their laurels and think they're the greatest just because they basically invented the smartphone and because their name is Apple, then eventually I (and people like me) will move away. The competition is getting stiff and Apple needs to get moving before they get left behind. If you're going to talk about "software that just works", you'd better work real, real hard to make it so. I'm not convinced they are doing that at the moment.

  • Givaschitt Calculating status...
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    Feb 6, 2013 7:01 PM (in response to Cscience1)

    This worked for me, signing out from the store and re-signing in.

  • hmretka Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 6, 2013 7:40 PM (in response to Givaschitt)

    Thanks, Givaschitt! As I've never signed out of the store before I didn't even think of this!

     

    Worked for me too after closing down the App Store app, signing out, and giving it about 10 minutes before signing back in. Hopefully I won't have to do this every time!

  • Tony McAuley Calculating status...
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    Feb 7, 2013 12:50 AM (in response to GTGeek88)

    "Apple works hard to maintain their image by - almost always - not admitting mistakes and ignoring problems"

     

    Brilliant analysis by GTGeek88. Even the Communist Party of China now admits when it makes mistakes. The corporate culture built around paranoid control-freak jerks was okay as long as the biggest paranoid control-freak jerk of all was alive. But Saint Steve ascended into heaven long ago and it's time for Apple to realize that it can't expect mindless adulation from millions of consumers forever.

     

    Anyway, for the record, I was finally able, after three days of looking at blank screens, to see and download 12 updates for my iPad 2. Whoopee

  • Geeskndr Calculating status...
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    Feb 7, 2013 11:13 AM (in response to danno2022)

    Im on 6.1 now and This problem started happening.

    With how long we've waited for 6.1 you'de think they've done enough testing to fix that.

     

    Disappointed

  • mitz santos Calculating status...
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    Feb 8, 2013 11:41 AM (in response to Givaschitt)

    worked for me..thanks 

  • mitz santos Level 1 Level 1 (0 points)
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    Feb 8, 2013 11:43 AM (in response to Geeskndr)

    hi. try givaschitts' suggestion. it worked for me 

  • swconline Calculating status...
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    Feb 8, 2013 3:17 PM (in response to mrbofus)

    This has gotten out of hand - I have been buying Apple products for 15 years now and they have me so angry I'm about to chuck them all.  My iPhone 5 will not update apps after "upgrading" to iOS 6.1.  I have tried all steps including a full wipe/restore and logging out of iTunes... No luck. The combination of being Apple's guinea pig lately and the paint falling off my iPhone 5 after 8 weeks has me at the end of the apple train...

  • bladddddd Level 1 Level 1 (0 points)
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    Feb 9, 2013 12:52 AM (in response to swconline)

    Add me to this list please. Updates should appear right away without the need for resetting and restoring.

  • dvbssman Calculating status...
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    Feb 10, 2013 6:52 AM (in response to Givaschitt)

    How do you sign out of your iTunes account if you don't use iTunes on a computer?

  • dvbssman Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 10, 2013 7:26 AM (in response to dvbssman)

    Never mind my last question. I found how to sign out in the Settings function.

     

    I tried closing the App Store app, signing out, turning off my iPhone for 10 minutes and still I cannot get the updates to show in the App Store Updates window.  I deleted one of the apps I knew needed updating and noticed the Updates icon show one less app that needs updating.  Also I can no longer see the Paid For icon so I cannot restore to app I deleted.  I am using iOS 6.1 on an iPhone 4.  My iPad 3 is working fine and is not experiencing this problem.  I even made sure I was signed out of iTunes on both my iPhone and iPad at the same time but still have the problem on the iPhone.

  • yuri.friendly Calculating status...
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    Feb 14, 2013 12:22 AM (in response to PimEvers)

    Thank you PimEvers! That worked for me. iPhone 5.

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