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HT1551: Apple TV: Basic troubleshooting

Learn about Apple TV: Basic troubleshooting

HT1551 Apple TV not playing screensaver after 5.2 update.

298 Views 3 Replies Latest reply: Feb 10, 2013 10:07 AM by JayneCobb RSS
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Jan 29, 2013 8:36 PM

It will initiate the screensaver then reset to the home screen, also ending the radio stream.  This occurs with the stock photos (i.e., "animals") or my shared libraries.  Everything worked fine until the update and not other changes were made.

AppleTV 2, Apple TV 5.2 update on 2nd gen
  • JayneCobb Level 1 Level 1 (0 points)

    I've been experiencing the same. It seemed to "reload" itself to the top menu every ~3 minutes, regardless of the screensaver setting. I decided that the SS was just a red herring.


    Based on your own follow up comments, and my expectation that the new software update was downloaded fine (albeit buggy) in the first place, I elected to just go for a "reset to factory" rather than a full "restore". Much faster, and seems to have solved the problem.


    BTW, the remote app has to be re-connected to your home share before it'll respond again. Which ***** because entering your home wifi password and cloud/sharing username (which are both required before you can use remote) are exactly when you could most use the remote app.


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