14 Replies Latest reply: Oct 2, 2013 7:54 PM by need4speed402
Zachery2005 Level 1 Level 1 (0 points)

After the IOS6 Upgrade I found users with iPhone 4 and iPhone 5 having internet problem at home on WIFI.
I also found the same on my own iPhone 4 and my iPad 2

 

 

Problem : device connects to the WIFI after some time the internet seems to stop working. (some people reported 30sec-15min)
The device is still connected but internet is not working from over WIFI.
My Wife went over her data plan for the fist time and I think it was due to this problem.

In my own test I found that turn on and off WIFI will get the internet working but not for long.

in most of my testing on my own device, Internet would stop working after starting to use the internet.

60sec of netflixs and it would stop yet 4-5 mins of facebook reading. (I think its something to do with the amout of internet your pulling and time has nothing to do with this)

 

In my testing i did a full IOS6 Reset without restoring from a backup, and found the same problem.

I tested this with No Apps downloading and loged on and off of itunes on the device.

 

I have seen other reports of this on the intenet but only for iPhone 5 devices, but i am seeing it on all IOS6 Devices.

 

 

 

If you have seen this problem also please Mark this question or reply with what models you have seen and number of devices


iPhone 4, iOS 6, internet problems
  • 1. Re: IOS6 : WIFI Internet stops working
    Zachery2005 Level 1 Level 1 (0 points)

    On my home WIFI I change my Wifi from WPA to None (Open) and the problem was gone.

    I now have a work around for my iPhone and iPad .


    As a test i asked a user with the same problem to try the same and it worked for him also.

     

    Looks like IOS6 has a problem with WPA and WIFI.

     

    Does Apple  Know about this problem?
    We need to lock the Access point back down what technology is approved by Apple?

     

    Any news of a fix for the IOS for this?

  • 2. Re: IOS6 : WIFI Internet stops working
    mobg888 Level 1 Level 1 (0 points)

    so far there is no real solution.

     

    many of us have called Apple support and a few have already got replacements which work perfectly.

     

    see below for more info:

     

    iPhone 5 wifi issues

  • 3. Re: IOS6 : WIFI Internet stops working
    Zachery2005 Level 1 Level 1 (0 points)

    Apple will not replace the iphone 4 users that have this problem.
    I called the other day and i was told my device was out of support, I just pulled out my Ipad and used that to open the Support call.

     

    I wish Apple would give older devices the choice of what IOS to load and not force them to use the most current thats made for newer hardware.

  • 4. Re: IOS6 : WIFI Internet stops working
    jojo6 Level 1 Level 1 (0 points)

    I have this issue when trying to use the wifi at work. I have to turn my wifi off and use data only to access anything on the internet. I don't know what type of encryption they use. When I get home I turn wifi back on and it works fine. I use WEP encryption. I have an iPhone 4. I wish I would have waited to upgrade to ios6. Everything was just fine on 5.

     

    If i downgrade to 5 will that fix the problem?

  • 5. Re: IOS6 : WIFI Internet stops working
    mail_debaser Level 1 Level 1 (0 points)

    Same problem here.  My iPad 2 functions normally after the ios6 upgrade, but my iPhone 4 suffers the same wifi issues.  Thought it was my modem or router, but those test fine with my desktop, laptop and iPad.  Phone is fine on 3G, but as soon as I switch to wifi, I get about 30-60 seconds before I just stop receiving data.  Wish I'd've waited longer to move to the new iOS.

  • 6. Re: IOS6 : WIFI Internet stops working
    Shaddow Level 1 Level 1 (10 points)

    Try turning off bluetooth and see if that helps. On the iphone5 thread we have found it's helping people who have tried this.

  • 7. Re: IOS6 : WIFI Internet stops working
    mail_debaser Level 1 Level 1 (0 points)

    Thanks for posting this.  I've never used blue tooth, and have always had it off, but the update must've automatically turned it on.  Still testing, but I'm at ten minutes without any lag or stoppage.  So far so good!  Thanks again!

  • 8. Re: IOS6 : WIFI Internet stops working
    Zachery2005 Level 1 Level 1 (0 points)

    I also found a problem that can look like te WPA2 problem. See if changing the iTunes password helps.

    This one was driving me nuts because it was giving the same problem on any wifi connection.

     

     

    https://discussions.apple.com/message/19877836#19877836

  • 9. Re: IOS6 : WIFI Internet stops working
    DWestphal Level 1 Level 1 (0 points)

    My iPhone 4 has the same problem. iOS 6.0, 30 seconds on wifi, then off to 3G, then back to wifi.

    My iPad 3rd Generation, iOS 6.0, doesn't have any wifi problems.

     

    I have a NetGear N600 Wreless Dual Band Router Model WNDR3400.

    2.4GHz channel is WPA-PSK [TKIP]

     

    speedtest.net confirms choppy download

  • 10. Re: IOS6 : WIFI Internet stops working
    Zachery2005 Level 1 Level 1 (0 points)

    Hello DWestphal

     

    I take it if you change your WIFI to WEP or None (no password needed) All works ok?

    This is what i have seen, its a problem with WPA and not with WEP or open wifi.

     

    What i have seen is Routers that are setup with WPA will let the device connect and the internet will work (but slow) and about 60sec-2min the internet will stop working over WIFI even with the WIFI connection Icon still showing its connected.

     

    If you use the older WEP security or none it works ok .

     

     

    I hope this helps

  • 11. Re: IOS6 : WIFI Internet stops working
    Siddiqui Kamran Level 1 Level 1 (0 points)

    Update to IOS 6.1.

    I have 4S and had IOS 6.0.1, facing same problem that internet stop working at WAP connection. I recently updated on IOS 6.1 and problem is gone.

  • 12. Re: IOS6 : WIFI Internet stops working
    Siddiqui Kamran Level 1 Level 1 (0 points)

    Change wifi security from wpa or wpa2 to wep. It's working.

  • 13. Re: IOS6 : WIFI Internet stops working
    bobin.sres Level 1 Level 1 (0 points)

    hi i'm also having same issue with wifi ...it works for a while and stop working .. and need to on/off router . beforeon my sony it have far distance of connectivity but on my iphone4 only i can see on or 2 wifi adress

  • 14. Re: IOS6 : WIFI Internet stops working
    need4speed402 Level 1 Level 1 (0 points)

    I was able to get my internat to run withough removing the passcode form my router. In your wifi, click the button on the very right where it will take you to a screen with extra settings. Click the "Renew Lease" button. If you renewed the lease, I noticed sometimes your device might not be able to log onto that network, if the case, go back to the extra settings and click "Forget this network". After that, log back in and your good to go.

     

    What I find odd is that even when I tried forgetting the network before, but diden't click renew lease it would not work. It ONLY starts to work when you click renew lease.