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lightroom 4 won't install

731 Views 3 Replies Latest reply: Feb 11, 2013 3:38 PM by bradykp RSS
bradykp Level 1 Level 1 (0 points)
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Feb 10, 2013 9:39 PM

I downloaded the digital copy of lightroom 4 and every time i open the dmg and get to "adobe photoshop lightroom 4.pkg" and double click, i get an error saying "adobe photoshop lightroom 4.pkg" can't be opened. you should eject the disk image."

Mac OS X (10.6.8)
  • babowa Level 7 Level 7 (21,990 points)
    Currently Being Moderated
    Feb 10, 2013 9:55 PM (in response to bradykp)

    As long as you got the correct Mac version (if there are different versions) and you downloaded this from Adobe after paying for it, I'd contact their support.

  • crh24 Level 3 Level 3 (920 points)
    Currently Being Moderated
    Feb 11, 2013 2:42 AM (in response to bradykp)

    Lightroom 4 works with OS X 10.6.8 and above.

     

    It is possible you have a corrupt download.  I'd try deleting the downloaded file, re-download, try again.

     

    If that still fails then a call to Adobe support would be in order.

    late-2012 27" i7 iMac, 32GB, 3TB Fu, OS X Mountain Lion, iPad '4'; ATV3; mid 2012 MBA;

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