Q: Anyone else getting spam on icloud email?

I'm getting slammed right now! Apple, where are you?!

I am also getting a lot of spam emails. Usually the emails come in earlier in the day.

Me too. I have had an AOL account since 2001 and have maybe gotten 5 pieces of spam. With Icloud I'm getting pretty much 8 per day for 10 days. Really, apple? AOL has better spam filters?

Just got 14 in 4 minutes.  I'm starting to get irritated by the silence from Apple. 

Somebody is asleep at the wheel. First "Maps", and now all this spam. Love my Ipad, but this is not impressive.

I'd encourage each of you to open a case by going to http://www.apple.com/support/contact/ and click through to get them to call you back.  Tell them exactly what you are experiencing.  After listening to me, they elevated me to second level support, gave me a case number and are filing a ticket with their engineering department.  If the hundreds (or probably thousands) of us having these problems contact them, it will show up on their radar.

Be polite, helpful, but firm and let them know you've read all the knowledgebase articles and done all of the smart email strategies of using aliases, protecting your email address, etc.  Explain that many others you know seem to be having the same problem and that it has been a SUDDEN, DRAMATIC, NEW issue.

Good luck and I hope we can get our excellent filtering back.

I would second this recommendation.  Apple has not even acknowledged that there is a problem out of the ordinary. I just spent about 15-20 minutes working my way through the contact system and had them open a ticket, and they finally agreed to elevate it to the egineering department. 

The techs I talked with claimed they have no knowledge of the increased SPAM issues. What was a little more troubling was a statement that one of them made that it is not Apple's issue per se and more of a user's Internet provider's responsibility to filter the SPAM. It is also pretty obvious as others have stated that they really do not have the time or inclination to read their own support commuities forums and calling them is the only way to get this on their radar screens.

Same response from AppleCare.

Had to fight to even get them to escalate to Engineering.

This is from Nick Seidel at AppleCare (nseidel@apple.com).   I'm going to start to forward them to him.

Thank you for contacting Apple.

Dear Lorin,

Please contact me if I can further assist you on this.

Sincerely,

Nicholas Seidel

Apple

P. S. If you need to contact me about your case, call me at 1-877-416-4271 ext 69411. I currently work Mon., Tues., Thur. and Fri. 8:30-7:00 (PST). If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you.

Need help with a different issue? Save time by starting your support request online.

I called apple christmas week and they opened a case number for me. Not to second-level as far as I know. It is not the fault of our ISPs. I also have an email account with my ISP and that mailbox has received no spam. I agree that the more of us who report this directly to Apple would probably be helpful.

Got my first MacKeeper SPAM email today.  I've let Apple know and I've set up my Rules.

The spam has stopped. I would be very happy but just received an alert from my credit card about fraudulent activity. And they were fraudulent charges not made by me. That account is, rather was, linked to my apple id and email name. I know it has been said elsewhere in these posts that the spam may mean our entire account is compromised. I suspicion this is the case.

Could be some other vendor, i did a fair amount of online shopping at Christmas. But i have never before had much spam on any email accounts and i have never before had fraudulent charges on my credit card. They are coincident.  Just watch any credit cards you have associated with your apple id. Coincidence is not causation, but it is suspect.

Also, my email address with apple changed by itself to icloud.com instead of  me.com. I did not initiate this. Thought that might have been key to the end of the spam email.

Here is a process to get rid of mac/me/icloud.com spam that seems to be partially working for me.  Let me know if it works for you.  I never post on these boards but this issue has ****** me off so much I can't help it.  I need to share.

BTW - I did indeed contact support and file a ticket.  Same BS response as others.  Can't imagine it helped unless thousands of others do the same.

My suggestions to apple:

1.Figure out why your spam filter *****.  I have ZERO spam problems on gmail.

2. On mail app make a shortcut for the "forward as attachment" and allow multiple emails to be reported to spam simultaneously.

3. Allow forward as attachment on icloud.

4. Synchronize rules/junk filtering from mail app back to icloud so that training spam on your computer teaches icloud servers and vice-versa.

My solution for now.

1. Train spam filtering on icloud.com, not on mail app on personal computer. This will result in spam being directed into the junk folder on you iphone and mac.

2. How to deal with spam on iphone.  If you just delete spam messages it doesn't help.  You need a way to get them out of your inbox easily but deal with them later in the appropriate way.  I created another folder (Temp SPAM).  When looking at mail from my iphone and I find spam, I click edit, select all spam messages in the inbox and move them to my Temp SPAM folder.  This takes care of the annoyance rapidly without much hassle.  I don't just move things to the junk folder, since I can't mark them as junk and teaching the system to recognize junk is the most important step in filtering.

3. Once a week I log into icloud.com.  I can't handle doing it any more frequently since I really don't like the interface.  I go to the Temp SPAM folder and individually mark all messages as junk. This automatically moves them to the Junk folder. This results in teaching icloud.com what is spam/junk before it gets to my mac or iphone.  I've seen a substantial improvement in spam filtering and now most of the spam I get ends up in my junk folder before I ever see it.  My rage is subsiding.

4. I then look at all messages in my junk folder on icloud.com.  If there are any real messages (incorrect junk), then I mark them as not junk.  You need to do this on icloud as well since this is what is prefiltering your mail.

5. I do not know of a way to forward messages as attachments (the way you are supposed to send messages to spam@me.com so the headers are intact to trace the actually spamming party) on icloud.com or my iphone so I deal with reporting spam on my mac.

6. Once a week (after doing #3 & 4) I log into my mac mail, allow the mail to update, then go to my junk folder which now has all junk and no emails that are incorrectly marked as junk.  I then proceed to forward every single spam message (as an attachment) to spam@me.com and delete them.  I have no idea if this makes any difference whatsoever, since the spam techs as apple seem fairly inept, but I do it to hopefully stop the spammers at the root.

Anyhow, now when I check email on my phone or personal mac, most of the spam (about 80%, certainly not all) acutally shows up in the junk folder before it goes anywhere else - after doing this for only about 1 month.  It is really the only thing that has worked for me at all.  And an 80% reduction is heavenly. 

Hope this helps someone else.

I've just started having this problem in the last two weeks (started about 4/15/2013). I've had Apple email since dot mac without ever getting a single spam message.

This is very disconcerting. I get dozens a day. Sometimes if I wait long enough they disappear on their own, as if Apple servers recognize them as spam after having already allowed them through. Odd.