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I just spilled Apple juice on my white keyboard (iMac)

365 Views 4 Replies Latest reply: Feb 11, 2013 7:03 AM by WZZZ RSS
shaie101 Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 11, 2013 2:17 AM

I just spilled Apple juice on my white keyboard that came with my Imac. I have removed all the water and excess water both on top and under some of the keys, however some of the buttons dont work like the 'a' button and the command button. My question is does the AppleCare Protection plan cover the damage or at least replace me with a new keyboard, or am i just in for a bad luck

Mac OS X (10.6.8)
  • seventy one Level 6 Level 6 (8,490 points)

    I'm afraid it's your bad luck.   Apple Care is an excellent insurance ... but for breakdown only.

  • Gary Scotland Level 5 Level 5 (7,555 points)

    Rinse the keyboard in tepid distilled water or a running tap for 5 - 10 minutes, towel dry and let it completly dry out near a central heating radiator for 5 days.

     

    This works well for the aluminium keyboards, but as youv nothing to loose (50 / 50 chance this will work) its worth a try as its not going to work again without removing the sticky gunk inside.

     

    We save a lot of money in our office doing this with coffee spills.

  • noondaywitch Level 6 Level 6 (8,130 points)

    Applecare won't cover you for user-inflicted damage.

     

    Gary's recommendation, though drastic, is valid. I rescued a major wine spill that way a few years ago. However, it's important to do it immediately. If the sticky residue is allowed to dry, chances of success diminish. Certainly far more rinsing will be needed.

  • WZZZ Level 6 Level 6 (11,880 points)

    Here's the full monty. No idea if this will be successful, but it's what I'd try if it happened to me.

     

    You have nothing to lose. Get a gallon of distilled water. Pour enough into a clean shallow pan and soak and agitate the keyboard. Make sure the keyboard is covered in water. Do this until you have no more water left. Allow the water to drain after each soaking. Once it is drained, swish it in a bath of 70% isopropyl alcohol for 15 minutes, let it drain, then replace with new alcohol and swish for several more minutes. This will help displace the water and may help remove any traces of the wine. Then let it dry out for a number of days. Do not try to use it until you are reasonably certain it is completely dry. Letting it sit in a container of rice, which will act as a dessicant, may also help the drying.

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