Currently Being ModeratedFeb 11, 2013 5:31 AM (in response to helen2941)
If not successful try the remaining actions of:
- Also try DFU mode after try recovery mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.