12 Replies Latest reply: Feb 12, 2013 1:21 PM by Mike Mazzei
Mike Mazzei Level 1 Level 1 (0 points)

I have a 6 core Mac Pro that restarts at any time.   At first I thought it was Pro Tools since it was restarting during my sessions.  Now it just restarts when I turn the computer on!!!  I did the repair permissions thing... it even restarted during that process. I did that several times. I believe there was some discussion on this around 2010.  This computer is under Apple care (mid 2012) so I will ask for their help.  Any suggestions ?  

Mike


Mac Pro, OS X Mountain Lion (10.8.1), 3.33Ghz 6 core Intel Xeon
  • 1. Re: random restarting
    Linc Davis Level 10 Level 10 (117,935 points)

    Now it just restarts when I turn the computer on!

     

    So it won't boot at all?

  • 2. Re: random restarting
    Mike Mazzei Level 1 Level 1 (0 points)

    No... it boots up but at any time it just restarts again...  I had a session today.. I booted the Mac up then it just restarted again.  I get a white screen that tells me to hit any key so the Mac can re start.  Then... IT will not shut down!!  It did not restart during the session (Thank God).  I closed out the program and hit shut down.... IT restarted??  I had to do this2 times then it shut down.   It is very random but it's doing it more and more... Is there anything I can do like re set the PRAM or something like that...  Even if I just start the MAC and leave it with no programs up... it will restart very soon..........

  • 3. Re: random restarting
    Linc Davis Level 10 Level 10 (117,935 points)

    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

      

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

  • 4. Re: random restarting
    Mike Mazzei Level 1 Level 1 (0 points)

    O.K. I'm in the studio tomorrow  morning EST.  I'll post what you want.  Thanks for the time.  I'll post it asap Thanks Linc..

     

    Mike

  • 5. Re: random restarting
    Mike Mazzei Level 1 Level 1 (0 points)

    O.K. Linc here is the latest report.  One thing... so far, as I type this, the Mac pro has not re booted. Now I did NOT boot up my 3 fire wire drives which contain my sessions. The back up sessions are on one of my internal drives.  Could the fire wire drives be causing this rebooting????? The only card besides the screen card is the PT card inside the Mac.  Currently I have just my Mac pro on.  Pro Tools unit and fire wire drives are not on, but attached. If the fire wire drives are the cause, what should be done.  I have had many MACs and never had this problem with connected drives....if that's the problem.  Anyway, I'll have the PT drives up this afternoon.... Thanks for the time

    Mike

     

    Sun Feb 10 16:22:52 2013

    Machine-check capabilities 0x0000000000001c09:

    family: 6 model: 44 stepping: 2 microcode: 15

    Intel(R) Xeon(R) CPU           W3680  @ 3.33GHz

    9 error-reporting banks

    threshold-based error status present

    extended corrected memory error handling present

    Processor 0: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x000000c0

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x0000000023275000

    IA32_MC8_MISC(0x423): 0x1000200000040481

    Processor 1: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x000000c0

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x0000000023275000

    IA32_MC8_MISC(0x423): 0x1000200000040481

    Processor 2: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x000000c0

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x0000000023275000

    IA32_MC8_MISC(0x423): 0x1000200000040481

    Processor 3: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x000000c0

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x0000000023275000

    IA32_MC8_MISC(0x423): 0x1000200000040481

    Processor 4: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x000000c0

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x0000000023275000

    IA32_MC8_MISC(0x423): 0x1000200000040481

    Processor 5: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x000000c0

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x0000000023275000

    IA32_MC8_MISC(0x423): 0x1000200000040481

    Processor 6: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    Package 0 logged:

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      Channel number:         15 (unknown)

      Memory Operation:       read

      Machine-specific error: Read ECC

      COR_ERR_CNT:            3

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x0000000023275000

    IA32_MC8_MISC(0x423): 0x1000200000040481

      RTID:     129

      DIMM:     0

      Channel:  1

      Syndrome: 0x10002000

    Processor 7: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x000000c0

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x0000000023275000

    IA32_MC8_MISC(0x423): 0x1000200000040481

    Processor 8: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0000c00001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x000000c0

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR

  • 6. Re: random restarting
    Linc Davis Level 10 Level 10 (117,935 points)

    Please post the rest of the panic report, as requested.

  • 7. Re: random restarting
    Grant Bennet-Alder Level 8 Level 8 (49,250 points)
  • 8. Re: random restarting
    Mike Mazzei Level 1 Level 1 (0 points)

    Hi Linc,

      I did go to System Diagnostic Reports and there are dates listed on the left side. I selected yesterday.  What I gave you was all that was there for that date. Since then this Mac has has restarted again so I select the most recent date (today) and copy paste to here. It restarted twice so there are 2  reports.  What am I missing for you to see??? Sorry about this.....

     

    Mon Feb 11 12:04:18 2013

    Machine-check capabilities 0x0000000000001c09:

    family: 6 model: 44 stepping: 2 microcode: 15

    Intel(R) Xeon(R) CPU           W3680  @ 3.33GHz

    9 error-reporting banks

    threshold-based error status present

    extended corrected memory error handling present

    Processor 0: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0001000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000100

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x000000002327d200

    IA32_MC8_MISC(0x423): 0x2000100000041587

    Processor 1: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0001000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000100

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x000000002327d200

    IA32_MC8_MISC(0x423): 0x2000100000041587

    Processor 2: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xfe0001000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000100

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

       Error overflow

    IA32_MC8_ADDR(0x422): 0x000000002327d200

    IA32_MC8_MISC(0x423): 0x2000100000041587

    Processor 3: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32

     

    Mon Feb 11 12:05:07 2013

    Machine-check capabilities 0x0000000000001c09:

    family: 6 model: 44 stepping: 2 microcode: 15

    Intel(R) Xeon(R) CPU           W3680  @ 3.33GHz

    9 error-reporting banks

    threshold-based error status present

    extended corrected memory error handling present

    Processor 0: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 1: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 2: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 3: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 4: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 5: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 6: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 7: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 8: machine-check status 0x0000000000000004:

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid

      MCA error code:            0x009f

      Model specific error code: 0x0001

      Other information:         0x00000000

      Threshold-based status:    Undefined

      Status bits:

       Processor context corrupt

       ADDR register valid

       MISC register valid

       Error enabled

       Uncorrected error

    IA32_MC8_ADDR(0x422): 0x000000002327dd00

    IA32_MC8_MISC(0x423): 0x2000200000040082

    Processor 9: machine-check status 0x0000000000000004

     


  • 9. Re: random restarting
    Linc Davis Level 10 Level 10 (117,935 points)

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    • When you see the gray Apple logo, release the shift key.
    • If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • 10. Re: random restarting
    Mike Mazzei Level 1 Level 1 (0 points)

    I'll try this and see.  The PT card needs to be installed for me to use the software.  But I'll see what happens.  Yesterday the MAC behaved in Pro Tools and even shut down correctly.  Now it seems it is on start up that the restarts begin for a while,,,,,

  • 11. Re: random restarting
    Grant Bennet-Alder Level 8 Level 8 (49,250 points)

    Your panic reports suggest you may be having uncorrectable memory errors. The shortened report sometimes happens when a second uncorrectable error occurs before the first one has been completely handled.

     

    Without the additional information, it is really hard to say that memory errors is THE problem or the ONLY problem.

     

    It would be nice to have a clear and complete idea of what is going wrong. But sometimes we just have to chip away at the problem with what we know, and hope that improvement will reveal the remaining problems.

     

    One approach would be to focus on running memory tests to find and eliminate the faulty DIMM first, then focus on what else may be going wrong.

     

    Check in:

     

    About This Mac > ( More Info ) > Memory ...

     

    ... any modules listed at less than their know sizes, not listed at all, or with Status other than "OK"  are BAD.

  • 12. Re: random restarting
    Mike Mazzei Level 1 Level 1 (0 points)

    Your Guys REALLY are the BEST!!.. Upon a restart I received a box telling me that my memory was incorrectly put in. The Mac said that slot 2 should have a memory stick then leave slot 4 open.  I should have 16 gb in this MAC.  I opened the mac and found all 4 sticks.  One stick #2 was bad!!!  I moved it to 4 slot and the MAC reports only 12 gb with slot 4 open!!  That 4 gb stick was BAD in slot 2!!!! 

    I did a soft boot and everything looked good.  Then I did a full restart.  So far... no random starts.  All sessions were up with no restarts.  The Mac even shut down with no restarts!!  I did not want to report to you guys yet because I did not think memory would cause restarts.  But when Grant Bennet - Alder said it could be memory I could not believe it!!!!!!   Now, I need to run the MAC this week and see if this restart comes back but I think you guys found the problem. Many, Many  thanks to Linc and Grant Bennet-Alder..... 

     

    Mike