HT4623: Update your iPhone, iPad, or iPod touchLearn about Update your iPhone, iPad, or iPod touch
Currently Being ModeratedFeb 11, 2013 10:58 AM (in response to lkip)
If you back up to iCloud (which is automatic and every day) or to your computer when you restore you will get all of your content back as of the last backup. If you don't have a backup it is too late now. You will have to restore and set up as a new phone.
Currently Being ModeratedFeb 11, 2013 11:08 AM (in response to Lawrence Finch)
It said it was backing up my Iphone to my mac before this error occured but I have no idea where to "Find" the backup. Do you perhaps know? It is in Itunes or elsewhere? I also back up to the Icloud but when I went to my icloud account, I can't find anything that relates to the back up. Suggestions?
Currently Being ModeratedFeb 11, 2013 11:15 AM (in response to lkip)
If it finished the backup before the updated started you can restore it once the phone is working again. Just connect the phone to iTunes, click on the phone's button in the top bar (iTunes 11) and click "Restore from backup". If you have not upgraded to iTunes 11 you probably should, but you can restore the backup with iTunes 10 by right clicking on the the iPhone's name on the left and choosing "restore from backup".
The iCloud backup is restored after you restore the phone. But if the iTunes backup is more recent use that.
Meanwhile, what error did you get (if any) during the update?
Currently Being ModeratedFeb 11, 2013 11:28 AM (in response to Lawrence Finch)
iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
That was the message. Thank you. I do get the "restore" phone option, but I was thinking that it "restored" it to it's orginal manner. I didn't realize that it "restored" it from my back up. I'm just still super freaking out that once I restore it, my phone will be blank. Do you know of any way to access the "back up" from my mac to see the last back up date and make sure it was completed?
Currently Being ModeratedFeb 11, 2013 11:34 AM (in response to lkip)
Look in the backup folder:
You should see one or more subdirectories, and the most recent one should contain thousands of files (literally) that are sqlite databases, but have hexadecimal names.