HT1430: Turn your iOS device off and on (restart) and resetLearn about Turn your iOS device off and on (restart) and reset
Currently Being ModeratedFeb 11, 2013 7:50 AM (in response to camillajob)
That's not your phone telling you that, it's the cellular network.
Contact your carrier again.
Currently Being ModeratedFeb 11, 2013 8:56 PM (in response to KiltedTim)
i did, tried to exchanged my sim card to put it to the other cellphone and it seems theres no problem. with it. I also tried to put other sim card from the other cellular network to my iphone, and still works the same.
i dont think its the carrier network.
Currently Being ModeratedMay 7, 2013 6:28 PM (in response to camillajob)
I just want to ask if you were able to resolve your fone's issue? Mine has the same problem. When i was in Europe i was able to call to the Phils...but when i arrived back to the Phils one month later, i would also receive the same response from the operator. My iPhone4s can send text messages, incoming calls and the 3G is working fine. The only problem is the outgoing call which i cannot resolve. I also went to the carrier and told me that it is the fone that has a problem already. I remember updating OS to 6.1.3. before this problem occur. I don't know if this caused the problem.
Please let me know if you can help me as well if you were successful with yours.
Currently Being ModeratedMay 7, 2013 7:00 PM (in response to camillajob)
I accidently fixed the bug in my fone, the one with the same problem as yours, I just went to my Phone settings (the one with your number shown on top of the menu)..scrolled down to "SIM Applications" and simply activated my Gold Data option and that's it! It's all working now!
Hope this helps!
Currently Being ModeratedMay 10, 2013 3:35 AM (in response to lendave07)
Good to hear that your iphone is working now. Mine is still not
i tried to do what you've said to me. But what i have on my iphone sim application are:
i've tried sim setting but mine only have:
-voice mail on
-prepaid card inq.
I don't even have that my 'Gold data' option i guess ?
do you know any option. I really want to fix this mess.
Please help me.
Thank you inadvance
Currently Being ModeratedMay 11, 2013 3:25 AM (in response to camillajob)
Hi again Camillajob!
I think i know what caused the problem. It seems that the update is causing it. Mine is 6.1.3 and since the installation my fone went into that error mode. I tried to restore from an old update veraion and i got it Working, unfortunately ir didn't last long. As of today, im still having problems with it. I guess we need to wait for further update to resolve this.
Aside from this all my music purchases are going shuffle mode (they won' play) it also says it cannot be found in the server. I'm also pisse off but i guess we just have to wait for the next update and hope and pray for things to work out finally well.
Let's keep our hopes high!
Currently Being ModeratedJan 18, 2014 12:38 AM (in response to camillajob)
i had the same problem before and i just fixed it now. (thanks for the other forums)
first i tried to ask my network provider what's the cause of the problem.
i even ask them to give me a new simcard with the same number.
but here is what they've done.
they turned on my Location Services and have my phone search my correct time zone in date and time settings.
after having confirmed my time zone, they turned the location services off again and restart my fone.
then tried to make a phone call.
surprised to know thats already fixed.
after three days having my phone fixed, the same problem occurs.
your call cant be connected. please check your phone settings.
annoying isnt it?
so i surfed the net and check for a fix.
then tried this one.
go to your
and tap Show My Caller ID
wait for it to load making sure that it ends up green (on)
exit and try to make a phone call again and see the result.
hope this one helps.
by the way my fone is iphone5 and sim carrier is smart too..
Currently Being ModeratedFeb 7, 2014 1:10 AM (in response to MrJohn22)
Thanks mrjohn22. I have iphone5c and smart carrier. Faced the same problems. Their customer service was not able to fix it. The solution you gave was so simple and easy. And it fixed the problem 100%. Thanks so much for the help!!