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iPod classic (20gb) no longer recognised on laptop.

1227 Views 1 Reply Latest reply: Feb 19, 2013 5:34 PM by MelodyPond RSS
wraggamuffin75 Calculating status...
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Feb 12, 2013 4:39 AM

Hi. My iPod classic 20gb is no longer recognised on my laptop and consequently can't download from iTunes etc. I've tried trouble shooting tips with no joy. My origninal cable is not great but still able to charge using it most of the time. I have tried with my iPhone cable but with no response. Does the iPod classic (20gb) need a specific cable? Thanks for any help.

iPod classic
  • MelodyPond Calculating status...

    Hello Wraggs,

    I had the same problem with the same model iPod.  At first my laptop would not recognize the device; after a while it also stopped taking a charge at all.


    First see that you're using a cable of at least 1 amp output.  (Many are only .5a.)  Even though my iPod has been repaired (see below), I still have to use the 1a to get it to charge and connect.


    If that doesn't fix the connectivity problem, it's probably the same issue as mine - some of the 40-some connector pins in the iPod's port were apparently bent and not making proper contact with the charger pins.  (Lesson learned: I'm now very careful to plug it in perfectly straight.)  Had to call in the big guns for that one: I found a parts-only, identical model iPod on eBay (ensuring from the seller that the charging port actually worked), had a geek-inclined relative swap out the non-working battery and hard drive for my own, and have had no problems since.  That method is iffy and depends on you or a friend being able to mess with it, but it's a lot cheaper than buying a new iPod.


    Hope either of these tips help.


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