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Removing CleanMyMac safely

6905 Views 16 Replies Latest reply: Feb 21, 2014 2:34 PM by helstonian RSS
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helstonian Level 1 Level 1 (0 points)
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Feb 5, 2013 12:54 PM

Having read previous postings regarding the removal of software mentioned above:

 

I've found the .dmg file but should I just drag it to Trash? (The file does not contain an uninstaller).  Or, should I download the program again in the hope that the new download contains an uninstaller option, or will this just compound my uninstall problems?

 

On the same note:  I want to uninstall ClamX but that program doesn't offer an uninstall option either.

 

Is there a free program to safely get rid of the 2 programs or will I end up with another program which becomes resident on my hard drive?

 

To those iMac techies who read this:  As you can guess I am computer illiterate when it comes to delving into the workings of programs and their effects.  If you post a reply to my questions please spell out word-for-word what I should do.

 

Thank you.

iMac, Mac OS X (10.0.x), Lion OS
  • Csound1 Level 7 Level 7 (32,455 points)
    Currently Being Moderated
    Feb 5, 2013 1:08 PM (in response to helstonian)

    How to remove CleanMyMac

     

    ClamXav can be removed by dragging it to the trashcan.

     

    Or not, here's the devopers instructions for removing ClamXav

     

    22. How do I uninstall ClamXav completely?

    First thing to do is quit ClamXav Sentry (if you use it) and make sure it's not set to launch at log in. You will then need to find the ClamXav disk image which you downloaded when you installed ClamXav (or download the current one again) as you will find an uninstaller application on that disk.


    The uninstaller will remove the engine and any schedules you've got set up. All that's left is to drag ClamXav.app to the trash.

  • MadMacs0 Level 4 Level 4 (3,345 points)
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    Feb 5, 2013 4:46 PM (in response to helstonian)

    helstonian wrote:

     

    On the same note:  I want to uninstall ClamX but that program doesn't offer an uninstall option either.

    If you downloaded it from the AppStore, then that is correct and you uninstall it the way all AppStore apps are http://support.apple.com/kb/HT4673.

     

    If you downloade it from the web site, then there is an engine uninstaller included with the .dmg file and Csound1's instructions are exactly right.

     

    For future assistance, come to the ClamXav Forum first.

  • Csound1 Level 7 Level 7 (32,455 points)
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    Feb 9, 2013 3:54 PM (in response to helstonian)

    I already posted it but ..... here it is again,

     

    Remove Clean My Mac

  • MadMacs0 Level 4 Level 4 (3,345 points)
    Currently Being Moderated
    Feb 12, 2013 2:04 PM (in response to helstonian)

    helstonian wrote:

     

    followed your instructions and dragged all the CleanMyMac items found inside all the folders you suggested to Trash.  On my travels around my hard drive I haven't been able to find any mention of com.macpaw.

    What did you use to search your hard drive? If Spotlight and the Finder, they don't look everywhere by default. Recommend a third party app such as EasyFind or Find Any File be used to do this.

  • Csound1 Level 7 Level 7 (32,455 points)
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    Feb 12, 2013 3:32 PM (in response to helstonian)

    You're welcome.

  • MadMacs0 Level 4 Level 4 (3,345 points)
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    Feb 12, 2013 3:38 PM (in response to helstonian)

    I understand your concern and can only state that both are strictly stand-alone apps that I rely on daily to dig out unwanted trash and lost docs. I can also report having saved an untold number of hours by using each of them when Spotlight failed me. Even if all you do is visit the Find Any File site to read his recommendation on what is appropriate to your needs would be worth your time.

  • Csound1 Level 7 Level 7 (32,455 points)
    Currently Being Moderated
    Feb 12, 2013 3:52 PM (in response to helstonian)

    helstonian wrote:

     

    Thank you for your reply, I appreciate your suggestion. I trawled through the folders suggested by Csound1.  I really do not want to download another program that may, or may not, become resident on my hard drive and have the trouble of getting rid of it all over again.

     

    I'll second MadMacs0 recommendation for EasyFind, I have used it for a long while, it's benign and works well.

  • MacPaw Support Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 20, 2014 2:06 AM (in response to helstonian)

    Hi helstonian,

     

    CleanMyMac (even demo) can uninstall itsel. Just locate it in the Uninstaller and proceed removing.

     

    If any problems appear, contact us via support@macpaw.com and we`ll definitely help you.

  • seventy one Level 6 Level 6 (8,545 points)
    Currently Being Moderated
    Feb 20, 2014 2:14 AM (in response to helstonian)

    Ignore this MacPaw support post.   Macpaw works hand in glove with the very programs you DON'T need.

  • MadMacs0 Level 4 Level 4 (3,345 points)
    Currently Being Moderated
    Feb 20, 2014 2:27 AM (in response to seventy one)

    seventy one wrote:

     

    Ignore this MacPaw support post.

    I rarely defend those sorts of posts, but in this case, having tested it myself, that is the best and reommended way to remove it.

     

    I just wonder where they have been for the last week.

  • MacPaw Support Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 20, 2014 2:26 AM (in response to seventy one)

    Hi seventy one,

     

    The user has asked for help regarding the app unistall process and has got the answer It is for him/her to decide if s/he follows it.

     

    We get the thank you messages from various users daily (for proof, check Twitter and top tech blogs) - it means that some people prefer to use simple solutions. You might prefer it the other way and it is completely your right. Our goal is to answer our users who ask for help.

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