Currently Being ModeratedFeb 13, 2013 5:31 AM (in response to jeroengroter)
Contrary to your hyperbole, the page to which you link includes Apple's solution: rearrange the placement of your equipment so that the third party USB3 device that is causing the problem is not too close to the bluetooth antenna.
If you are unable or unwilling to do that, it's unfortunate, but Apple have clearly acknowledged the problem and explained a solution.
Currently Being ModeratedFeb 13, 2013 5:48 AM (in response to Jeff Shenk)
I wish it was that easy. Of course I have tried that. But it's not the device itself that causes the interference. It's the connection to the ports that gives the signal. I have placed the Lacie more than 10ft away from the Mac Mini, but no result...
Currently Being ModeratedFeb 13, 2013 6:28 AM (in response to jeroengroter)
Have you tried rerouting the USB cable or using a different USB port for the hard drive? Have you tried a better quality cable?
I would suspect that, as your post implies, the interference is being picked up by the bluetooth antenna, and the OWC "solution" doesn't do anything about the antenna; it adds shielding to the module.
Currently Being ModeratedFeb 13, 2013 8:38 AM (in response to Jeff Shenk)
Tried it all. A double shielded USB3 cable and all 4 USB ports. The signal "bleeds" from the ports, interferring with the Bluetooth antenna. Thats why applying a small piece of EMI foil helps, but Apple refuses to give an ok for that handling with keeping of the guarantee.
Currently Being ModeratedFeb 13, 2013 9:28 AM (in response to jeroengroter)
Try to connect using a USB 2.0 cable. There are issues in some USB 3.0 devices, but they use to work fine in USB 2.0 mode. I don't know if it is Apple problem or some faulty USB 3.0 to SATA controller chip.
I have this info from http://us.toshiba.com/computers/storage/desktop/canvio-desk/read-reviews
Currently Being ModeratedFeb 13, 2013 6:14 PM (in response to jeroengroter)
OWC sells a shielding kit for this issue. It's only $6 but you have to take the unit completely apart.
Currently Being ModeratedFeb 14, 2013 2:18 AM (in response to RRFS)
Thanks for your reply. I know this solution and this is exactly what I want the certified repair centre to do just this, but Apple refuses to give their OK for this repair under guarantee, but they do not offer any other solution...
This is exactly my problem...
Currently Being ModeratedFeb 14, 2013 2:19 AM (in response to Marcelo Peltier)
I bought this Mac Mini specifically for the USB3. I had a 2011 Mac Mini and sold that one. So, not using the USB3 is not an option...