4 Replies Latest reply: Feb 13, 2013 10:28 AM by Walter Kilbourne
dylan0525 Level 1 Level 1 (0 points)

Okay so heres the issue, my gf wanted to play with my iphone so I said yes apparently this was a mistake -___-. i didnt find out till today when i suscribed to itunes match.... apparently she logged into her account and downloaded some books from her account so she could read them.. so now im getting this error.. "This device is already associated with an Apple ID". So how do i fix this and who do i contact and all that. Anyhelp would be Awesome! thanyou


iPhone 4S, iOS 6.1, itunes match
  • 1. Re: This Devices is already associated with an apple ID?!
    randers4 Level 9 Level 9 (57,155 points)

    Unfortunately, you're probably locked out for 90 days now.  Whenever you download past purchases, enable iTunes Match or enable automatic downloads with an Apple ID, your device becomes associated with that ID.  After doing so, there is a 90-day wait period before it can be associated with a different ID (see http://support.apple.com/kb/HT4627).  You could try contacting iTunes store support and pleading your case but I'm not sure they can deviate from this policy.  You can reach them here: http://www.apple.com/emea/support/itunes/contact.html.

  • 2. Re: This Devices is already associated with an apple ID?!
    Walter Kilbourne Level 1 Level 1 (85 points)

    Here's what I want to do: I have a US and a Canada iTunes account, and separate IDs for each. Songs and movies from each account coexist happily on my main Mac. I want to download a past purchase movie from the US account but am getting this warning. I don't want the Canadian account to get blocked for 90 days so I am clicking cancel.

     

    Now, what if I download the US movie to my son's Mac (where I have a  little used login) and then copy it across to my main Mac? I'm getting the warning on that computer as well, but my assumption is that it's warning me about my son's AppleID, and he's at college for the next 90 days. Ie, he won't care. Is my understanding correct that it's the computer that gets locked for 90 days, not the Apple ID? That seems to be what the message says. I don't want to find out that my Canada store account is locked out of past purchases, etc if I go this route.

  • 3. Re: This Devices is already associated with an apple ID?!
    randers4 Level 9 Level 9 (57,155 points)

    My understanding is the same as yours.  It's the device that can't be switched to another ID for 90 days once it becomes associated with an Apple ID by downloading past purchases (or subscribing to iTunes Match).  From http://support.apple.com/kb/HT4627:

     

    "Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days."

  • 4. Re: This Devices is already associated with an apple ID?!
    Walter Kilbourne Level 1 Level 1 (85 points)

    I'll see if we're correct. That seems to be the plain language of the message, but it's generated enough confusion that I felt I needed a second opinion.