2 Replies Latest reply: Feb 13, 2013 10:17 AM by ssschmidt
Big MK Level 1 Level 1 (0 points)

hii

 

 

, ,

 

 

sooo the prob. is that i forgot my security Q and when i want to resend my sign in information theres nothing no email !!!

 

 

http://www10.0zz0.com/2013/02/13/18/448354820.png

 

 

see but when i chk my email theres nthn

 

nothing in inbox or junk !!

 

 

 

 

plz help !!!!!!

  • 1. Re: forgot my security Q
    Niel Level 10 Level 10 (241,950 points)

    Click here and request assistance.

     

    (76752)

  • 2. Re: forgot my security Q
    ssschmidt Level 4 Level 4 (3,015 points)

    Based on your explanation, there are two possibilities:

     

    1.  Your email address may have been incorrectly entered or mispelled (like .cpm instead of .com)

    2.  You have a "Rescue" email address - which would be a different account than your appleID email.

     

    For either, you can contact applecare support at 1800-692-7753, and request assistance in resetting your security questions or password.

     

    Hope this helps