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Is it possible to email Apple support?

323 Views 1 Reply Latest reply: Feb 13, 2013 12:08 PM by varjak paw RSS
CanaDan99 Calculating status...
Currently Being Moderated
Feb 13, 2013 11:55 AM

I was going through the Apple Store and decided to apply for financing. I was approved with a limit that suited my needs but I was not logged in under my Apple ID at the time. I spoke online with an Apple rep and he apparently could not assign my finance account to my Apple ID. I don't always have time to call when I'm at work. Is it possible to email Apple and have them fix this issue?

  • varjak paw Level 10 Level 10 (167,045 points)
    Currently Being Moderated
    Feb 13, 2013 12:08 PM (in response to CanaDan99)

    Sorry, but Apple does not provide technical support nor customer support via email. But if you're in Canada and are applying for financing through Apple's partnership with Toronto Dominion, I don't see where in the application it ever asks for an Apple ID - when approved they send you an account number to use when you place your order - so I don't know if this links in any way. You'll have to call the Apple Store or TD to discuss it, though.

     

    Regards.

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