HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
Q: I recently purchased a Mac Book Pro. All songs that I purchased though the iTunes store appear in my library as they should. ... more
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Feb 13, 2013 12:42 PMby ejpre,HelpfulDid you download the song or are you streaming it? If you downloaded it, then right-click->Delete. You'll get a splash asking if you want to delete it from the cloud. Say no, then redownload the song.
If you're streaming it, or if the above solution doesn't work, try re-booting the computer (you don't have to do that as often on Macs as PCs, but sometimes it's still necessary).
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Feb 13, 2013 1:19 PMby raja521,The song was downloaded from the iTunes Store. I have rebooted but it does not help. When I try to delete I do not get a splash asking me if I want to delete it from cloud. I do get one the asks me if I want to move the selected song to the Trash, or keep it in the iTunes Media folder? I'm trying to avoid paying for the song again. Any other suggestion?
